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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Luffy acts as an AI employee that prioritizes integration with Slack, linking seamlessly with a company's existing tools to create a dynamic memory of its work environment. Teams are empowered to inquire, keep track of ongoing projects, and carry out verifiable tasks through connected applications, all within the Slack interface. Luffy is designed to enhance routine operational tasks, including reports, analyses, dashboards, follow-ups, project management, internal tools, coding, and campaigns. To ensure security and accountability, critical actions are managed through defined permissions, audit trails, workspace governance, and the necessity for human consent. This innovative approach not only streamlines collaboration but also fosters a more efficient workflow within the organization.

Description

Runbook is an independent operations platform that transforms the workflow of an operations team into AI-driven agents capable of executing tasks from start to finish within existing business systems. These agents can function across various communication channels such as phone calls, emails, SMS, Microsoft Teams, Slack, web chat, as well as within ERP and CRM systems, spreadsheets, vendor portals, and even older systems that lack APIs by utilizing browser automation. Teams articulate their workflows using simple language and supply standard operating procedures, training materials, call recordings, carrier guidelines, and historical work data to enable the agent to understand the operational processes thoroughly, including exceptional scenarios and informal knowledge. Unlike a co-pilot, the agent takes full ownership of the entire workflow, managing everything from the initial incoming request to system updates and resolution. Capable of streamlining tasks such as scheduling appointments, managing accounts payable and receivable, overseeing order processing, providing status updates, coordinating with vendors, making calls, and conducting follow-ups, the agent significantly enhances operational efficiency. In doing so, it allows teams to focus on more strategic initiatives while routine operations are handled seamlessly.

API Access

Has API

API Access

Has API

Screenshots View All

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Integrations

Slack
Corrigo
Microsoft 365
Microsoft Excel
Microsoft Outlook
Microsoft Teams
Oracle Cloud Infrastructure
SAP Cloud Platform
Salesforce
ServiceChannel
ServiceMax
Snowflake
WhatsApp

Integrations

Slack
Corrigo
Microsoft 365
Microsoft Excel
Microsoft Outlook
Microsoft Teams
Oracle Cloud Infrastructure
SAP Cloud Platform
Salesforce
ServiceChannel
ServiceMax
Snowflake
WhatsApp

Pricing Details

$50/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Zonko Labs

Founded

2026

Country

India

Website

luffy.so

Vendor Details

Company Name

Runbook

Founded

2025

Country

United States

Website

myrunbook.com

Product Features

Product Features

Alternatives

Alternatives