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Average Ratings 3 Ratings

Total
ease
features
design
support

Description

Lucid ELD serves as an electronic logging device and fleet management solution registered with the FMCSA, catering to owner-operators and commercial fleets throughout the United States. Its essential features encompass Hours of Service (HOS) logging, real-time GPS tracking, IFTA fuel tax reporting, Driver Vehicle Inspection Reports (DVIR), and a comprehensive fleet management dashboard, all conveniently accessible through iOS and Android applications. This platform is versatile, accommodating users ranging from individual owner-operators to large enterprises with fleets exceeding 500 trucks. Customers can choose from flexible monthly and annual subscription plans without being tied to long-term contracts. Additionally, bundled packages are available, which include an ELD hardware device along with an AI dashcam. Lucid ELD is FMCSA-compliant and offers shipping across the entire United States, ensuring that users can maintain regulatory compliance and efficient fleet management wherever they operate. The platform not only enhances operational efficiency but also brings peace of mind to fleet owners managing their vehicles and drivers.

Description

isLucid is a voice automation platform built for organizations that handle large volumes of phone-based interactions and want to reduce dependency on traditional call center staffing. Instead of scripted IVR systems, it uses AI-driven voice agents capable of managing real-time, multi-step conversations. The platform is used to automate repetitive call workflows such as support inquiries, appointment coordination, order status checks, lead screening, confirmations, reminders, and outbound follow-ups. Calls are processed concurrently, eliminating queues and enabling continuous availability without manual intervention. At the core of isLucid is a real-time Voice AI engine responsible for speech recognition, intent resolution, and dialogue control across multiple languages. Conversation behavior adapts based on historical interaction data rather than static scripts. Operational visibility is provided through Smart Analytics, which exposes call outcomes, structured conversation data, sentiment indicators, and performance metrics. These insights are used to refine conversation logic and improve accuracy over time. isLucid supports deployments across cloud and on-premise environments. For security-sensitive use cases, the Physical Agent Box enables fully local execution inside a customer-controlled data center with no external cloud dependency. The platform integrates with existing enterprise systems via APIs and is used in sectors such as healthcare, financial services, telecommunications, insurance, retail, real estate, and BPO operations where reliability, compliance, and scalability are critical.

API Access

Has API

API Access

Has API

Screenshots View All

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Integrations

Azure DevOps
Jira
Microsoft Teams
Zapier

Integrations

Azure DevOps
Jira
Microsoft Teams
Zapier

Pricing Details

$50/month/user
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Lucid ELD

Founded

2019

Country

United States

Website

lucideld.com

Vendor Details

Company Name

Lucid Agreements

Founded

2020

Country

Lithuania

Website

islucid.com

Product Features

Fleet Management

Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management

GPS Tracking

Alerts/Notifications
Asset Tracking
Driver Management
Historical Reporting
Mobile Tracking
People Tracking
Real Time Tracking
Routing
Status Tracking
Territory Management
Vehicle Tracking

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Product Features

Meeting

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Task Management

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

Alternatives

Alternatives

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