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Description
LoyaltyXpert is an AI-powered, SaaS-based B2B channel management platform that helps manufacturers and brands strengthen relationships with dealers, distributors, and channel partners. Since 2017, it has provided an integrated ecosystem covering loyalty program software, rewards management, sales tracking, warranty management, meet management, and dealer management. Its features include gamification, tier-based incentives, automated rewards, and real-time analytics. With customizable programs and seamless integration into existing business systems, LoyaltyXpert helps businesses improve channel engagement, monitor sales performance, encourage repeat purchases, and build a stronger, more profitable distribution network.
Description
Reten is a customer retention platform tailored for local businesses in India, such as cafés, restaurants, bakeries, salons, gyms, and retail stores. By simply scanning a QR code at the counter and confirming via WhatsApp, customers can enroll in the loyalty program without needing to download an additional application. The software monitors customer attendance and calculates the average return time for regular patrons, enabling businesses to pinpoint those whose visits have diminished. Additionally, businesses can utilize WhatsApp to send messages aimed at winning back customers, as well as welcome notes, loyalty incentives, requests for reviews, and promotional offers. The service includes comprehensive reporting on customer activity and visits; Shopify integrates seamlessly, while other point-of-sale systems can upload sales data. Designed specifically for local enterprises, Reten empowers businesses to foster repeat patronage and effectively manage customer engagement and loyalty initiatives through a user-friendly web interface, thus enhancing their overall operational efficiency. This innovative approach helps neighborhood businesses thrive in a competitive landscape.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
Contact Us
Free Trial
Yes
Free Version
Yes
Pricing Details
₹999/month
₹999 per month.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
LoyaltyXpert
Founded
2017
Country
India
Website
www.loyaltyxpert.com
Vendor Details
Company Name
RETEN
Founded
2026
Country
India
Website
reten.in
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
No
Loyalty Card System
No
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
Loyalty Management
CRM
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
White Label
No