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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Major automotive manufacturers like GM, Ford, and Nissan have recognized the significant benefits of investing in a national loyalty program specifically designed for their brands. This initiative is rooted in the understanding that fostering a lasting relationship with customers can lead to repeat vehicle purchases over time. While these OEM loyalty programs are effective in enhancing brand allegiance, they often fall short at the local dealership level. Although captive finance options facilitate customer access to new vehicles, establishing a dedicated service department could further enhance customer retention. Implementing a captive service strategy is among the most lucrative approaches in the auto retail sector today. By enrolling customers in a membership program tied to your service department, you ensure a consistent influx of business. Such a membership not only encourages clients to rely on your services but also positions your dealership as their primary choice for future vehicle acquisitions and ongoing maintenance needs. Thus, creating a seamless and engaging customer experience is crucial for long-term success in the automotive market.

Description

Upside is a workflow analytics platform that supports teams who believe in continuous improvement. Upside is rooted in data science and machine-learning and helps teams find simple ways of becoming happier in their work lives. Upside combines charts and diagnosis with actionability to create a single product that has one goal: to help your people reach their potential and maximize engagement. You can all remain focused on your customers. Check out how your teams and their people perform this week or in a sprint. See what their trend looks like over time. Are they improving or decreasing? You can now see if your changes have been successful. Upside is a "immune system" that helps your business to adapt, learn, and deliver.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Jira

Integrations

Jira

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$7 per month / per user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Performance Loyalty Group

Founded

2002

Country

United States

Website

performanceloyaltygroup.com/dealership-loyalty-rewards-program-dealer-loyalty-program/

Vendor Details

Company Name

Upside

Founded

2021

Country

United Kingdom

Website

www.myupside.io

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Product Features

Performance Management

360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

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