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Description
Serving over 10,000 ecommerce brands across more than 12 years, LoyaltyLion is a rewards and loyalty platform tailored to direct-to-consumer businesses operating on Shopify, Shopify Plus, and Shopify POS. It is particularly well-suited to brands in apparel, beauty, health and wellness, and consumer goods.
Members accumulate points across a variety of touchpoints, including transactions, product reviews, social engagement, referrals, and behaviors defined through custom API actions. Those points can be spent on discounts, gift cards, complimentary products, shipping perks, or bespoke reward options. The experience sits natively within the storefront rather than behind a widget, so shoppers can view their balance on product pages and apply rewards without leaving the checkout flow.
Tiered membership structures allow brands to recognize and incentivize their highest-value customers with perks that scale, such as free shipping, promotional discounts, and priority access to launches and sales events. The referral program gives customers shareable links to bring in new shoppers, backed by fraud detection to maintain program integrity. Recognized as G2's leading mid-market loyalty platform from 2024 to 2026.
Performance tracking tools include live dashboards covering loyalty-driven revenue, purchase frequency, and CLV data, alongside segmentation features that allow marketing to be directed at the right audiences. Physical retail is supported through Shopify POS, and the platform integrates with 50+ tools across email, helpdesk, and automation categories. AI-powered features guide decisions on campaign timing, reward strategy, and audience targeting, with translation support spanning 130+ languages for international programs.
Description
Innovative digital platforms that connect you to the rewards market It is vital that you take advantage of the growing popularity of incentive and reward programs for employees and consumers. This can be a complex process that may require different methods of selling, delivering, and redeeming products. Additionally, there may not be a wide selection of products available. Increasing redemption options may require additional steps. Our wide range of options make gift cards the most versatile and convenient way to reward. We offer a variety of options, including digital and physical, customized or printed, single-loadable or reloadable. Our points bank integration allows your recipients to choose the option that is most important to them. You can choose rewards that they will appreciate with closed-loop cards featuring over 1,000 brands. You can enjoy food and dining, shopping, and apparel.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Attentive
Yes
Fresh Relevance
Yes
Gatsby
Yes
Glew
Yes
Gorgias
Yes
HubSpot Marketing Hub
Yes
Judge.me
Yes
LimeSpot
Yes
Loop Returns
Yes
LoudCrowd
Yes
Integrations
Attentive
No
Fresh Relevance
No
Gatsby
No
Glew
No
Gorgias
No
HubSpot Marketing Hub
No
Judge.me
No
LimeSpot
No
Loop Returns
No
LoudCrowd
No
Pricing Details
US$199.00/month
LoyaltyLion pricing is based on a combination of your monthly orders and average order value.
There are three plans:
Classic (from US$199/month)
Advanced (Custom pricing provided)
Plus (Custom pricing provided
There are three plans:
Classic (from US$199/month)
Advanced (Custom pricing provided)
Plus (Custom pricing provided
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
LoyaltyLion
Founded
2012
Country
United Kingdom
Website
loyaltylion.com
Vendor Details
Company Name
inComm
Founded
1992
Country
United States
Website
www.incomm.com/products/incentives-rewards/
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
