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Average Ratings 0 Ratings
Description
Implement customized KPIs to identify potential problems effectively. Develop, delegate, and track actions along with their outcomes. Maintain adherence to franchise standards while empowering your field teams. With seamless integration from the head office down to individual locations and every team member in between, Loop guarantees that everyone is aligned towards common objectives. Loop equips you with comprehensive tools to oversee your franchise network, evaluate performance, uphold standards, and enhance the transparency of field team operations. By centralizing your data, you can easily reveal insights that prompt necessary actions. Establish initiatives for your teams that boost productivity and foster business growth. Gain advantages from detailed action reports and enhanced accountability. Enjoy complete personalization and control over your Loop platform, which includes options for URL acquisition and branding. Customize user integration and data visibility according to your organizational hierarchy, while platform hosting is efficiently handled for you via Microsoft Azure. This approach not only streamlines processes but also enables strategic decision-making that drives success across your franchise network.
Description
TheLoops is a comprehensive Intelligent platform designed to deliver actionable insights for customer experience (CX) teams, utilizing predictive analytics and GenAI to enhance the productivity of your team.
Experience real-time predictions, trends, sentiment analysis, and topic identification all within a single, user-friendly AI platform, eliminating the hassle of juggling multiple solutions, performing manual data exports, and relying on a data engineer.
Powered by GenAI, TheLoops offers proactive recommendations for the next best actions, automated classification, summarization, and additional features to elevate your agents' performance significantly. With Mission Control, managers are kept informed of ongoing developments without any lag.
The platform ensures 100% quality assurance coverage while adhering to SOC II and HIPAA compliance standards. It also seamlessly integrates with platforms like Intercom, Zendesk, and Kustomer, and provides the flexibility for manual quality assurance when necessary. Discover how TheLoops’ Auto QA, supplemented by built-in coaching, can further enhance your operational efficiency.
API Access
Has API
API Access
Has API
Integrations
Assembled
Bubblehouse
CloudX Systems
Freshdesk
Gainsight
Gmail
Help Scout
Intercom
Jira
Kustomer
Integrations
Assembled
Bubblehouse
CloudX Systems
Freshdesk
Gainsight
Gmail
Help Scout
Intercom
Jira
Kustomer
Pricing Details
$1,891.31 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Loop
Country
United Kingdom
Website
loop-bi.com
Vendor Details
Company Name
TheLoops
Founded
2020
Country
United States
Website
theloops.io
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Business Performance Management
Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning