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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Engage with your users to understand how they interact with your application or website. Conduct interviews with participants from various locations around the globe, allowing your team to observe and document insights with precise timestamps for better analysis. Alternatively, invite users to complete tasks independently by sending them a test link, which will result in a variety of recorded sessions delivered straight to your inbox. This method of remote user research is applicable for both mobile and desktop platforms, eliminating the need for any physical connections. You can pose questions, receive genuine feedback, and enable participants to share their screens from any corner of the world. Test any kind of website, application, or prototype effortlessly. Each research project is equipped with a distinct LiveShare invite link that can be distributed to numerous participants, allowing for expansive outreach. Take your research efforts beyond traditional settings by capturing the face, screen, and voice interactions of individuals, no matter where they are located, thereby broadening the scope of your findings. This approach not only enhances user engagement but also fosters a deeper understanding of user behavior across diverse environments.

Description

Average users from the United States will record themselves using your app or site and give their first impressions. By receiving honest reviews from your target market, you'll be able "see what they see". In less than one minute, most users will decide if they will continue to search for another site. UserBob's quick, unmoderated tests will help you determine if your app or site is making the right first impression. If your site is making a great first impression, but users aren’t converting, you should run longer tests asking users to complete a task. This will expose any usability issues. Optimizing your conversion rate will be possible by eliminating what frustrates users. UserBob allows users to test your app or website. You present a scenario to the users and give them an assignment to complete. Users will record a screen shot and give feedback while they use your app or site.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

CleverX Yes 

Integrations

CleverX No 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Pricing Details

$1 per video
$1 per test participant per minute. Add one dollar for mobile web tests and two dollars for mobile app tests.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Lookback

Founded

2013

Country

United States

Website

lookback.io

Vendor Details

Company Name

UserBob

Founded

2014

Country

United States

Website

userbob.com

Product Features

Usability Testing

A/B Testing No 
Annotations No 
Audience Targeting No 
Heatmaps No 
Impression Testing No 
Mobile Testing No 
Moderated Usability Testing No 
Prototype Testing No 
Quantitative Metrics No 
Remote User Testing No 
Reporting / Analytics No 
Surveys and Feeback No 
Video Recording / Transcription No 

UX

Animation No 
For Mobile No 
For Websites No 
Heatmaps No 
Prototyping No 
Screen Activity Recording Yes 
Unmoderated Testing Yes 
Usability Testing Yes 
User Journeys No 
User Research Yes 

Product Features

Usability Testing

A/B Testing No 
Annotations No 
Audience Targeting Yes 
Heatmaps No 
Impression Testing Yes 
Mobile Testing Yes 
Moderated Usability Testing No 
Prototype Testing Yes 
Quantitative Metrics No 
Remote User Testing Yes 
Reporting / Analytics No 
Surveys and Feeback No 
Video Recording / Transcription Yes 

Alternatives

Alternatives