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features
design
support

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Write a Review

Description

Engage with your users to understand how they interact with your application or website. Conduct interviews with participants from various locations around the globe, allowing your team to observe and document insights with precise timestamps for better analysis. Alternatively, invite users to complete tasks independently by sending them a test link, which will result in a variety of recorded sessions delivered straight to your inbox. This method of remote user research is applicable for both mobile and desktop platforms, eliminating the need for any physical connections. You can pose questions, receive genuine feedback, and enable participants to share their screens from any corner of the world. Test any kind of website, application, or prototype effortlessly. Each research project is equipped with a distinct LiveShare invite link that can be distributed to numerous participants, allowing for expansive outreach. Take your research efforts beyond traditional settings by capturing the face, screen, and voice interactions of individuals, no matter where they are located, thereby broadening the scope of your findings. This approach not only enhances user engagement but also fosters a deeper understanding of user behavior across diverse environments.

Description

Useberry stands out as a robust UX research platform designed to help product teams enhance their digital offerings with greater efficiency. It encompasses a range of research techniques, such as prototype assessments and website usability evaluations, while also granting access to a diverse participant pool that boasts over 100 targeting characteristics across 34 different countries. The platform's seamless integration with widely-used prototyping and design tools empowers users to assign tasks, confirm their assumptions, and move forward with assurance. With its advanced features like click tracking, user flow analysis, and session recordings, Useberry delivers valuable insights by capturing user interactions, which include mouse movements, facial expressions, vocal responses, and overall screen activity. Additionally, it accommodates multiple testing methodologies, such as single task assessments, open analytics, first click tests, five-second tests, online surveys, card sorting, tree testing, preference testing, and randomization, making it a versatile choice for UX research. Overall, Useberry equips teams with the necessary tools to refine their products based on reliable user feedback and data-driven insights.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe XD No 
CleverX Yes 
Figma No 
Marvel No 
ProtoPie No 
Sketch No 

Integrations

Adobe XD Yes 
CleverX No 
Figma Yes 
Marvel Yes 
ProtoPie Yes 
Sketch Yes 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Pricing Details

$67 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Lookback

Founded

2013

Country

United States

Website

lookback.io

Vendor Details

Company Name

Useberry

Founded

2018

Country

Greece

Website

www.useberry.com

Product Features

Usability Testing

A/B Testing No 
Annotations No 
Audience Targeting No 
Heatmaps No 
Impression Testing No 
Mobile Testing No 
Moderated Usability Testing No 
Prototype Testing No 
Quantitative Metrics No 
Remote User Testing No 
Reporting / Analytics No 
Surveys and Feeback No 
Video Recording / Transcription No 

UX

Animation No 
For Mobile No 
For Websites No 
Heatmaps No 
Prototyping No 
Screen Activity Recording Yes 
Unmoderated Testing Yes 
Usability Testing Yes 
User Journeys No 
User Research Yes 

Product Features

Heatmap

Behavioral Mapping No 
Dashboard No 
Dynamic Maps No 
Element Analytics No 
Embeddable Maps No 
For Sales No 
For Science No 
Radial Mapping No 
Territorial Mapping No 
Website Analytics No 

Session Replay

Eye Tracking No 
Form Analytics No 
Heatmaps No 
Mouse Tracking No 
Optimization Tools No 
Session Recording No 
Surveys No 
User Experience Analysis No 
User Feedback No 
Visitor Segmentation No 

Usability Testing

A/B Testing No 
Annotations No 
Audience Targeting No 
Heatmaps No 
Impression Testing No 
Mobile Testing No 
Moderated Usability Testing No 
Prototype Testing No 
Quantitative Metrics No 
Remote User Testing No 
Reporting / Analytics No 
Surveys and Feeback No 
Video Recording / Transcription No 

Alternatives

Alternatives