Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Lone Star BillPro is a comprehensive, scalable SaaS platform designed for retail energy suppliers, facilitating the entire customer lifecycle from acquisition to billing, collections, account management, retention, and win-back strategies, all while offering customizable technology that meets specific business requirements and can handle substantial transaction volumes. It features a versatile automated billing system capable of managing intricate rate structures, including promotions, late fees, credits, time-of-use charges, and ancillary fees, boasting an exception rate of less than 1%, along with integrated auditing and preview functionalities, as well as management for disconnection, reconnection, and AutoPay services. Additionally, the platform includes a powerful Customer Information System that provides agents with full visibility for account management covering plans, payments, usage, and communication; a self-service MyAccount portal that enables customers to handle their billing, payments, transfers, renewals, usage tracking, and upselling opportunities online; and a system for coordinating rule-based email and text communications, ensuring a seamless experience for both providers and customers alike. The combination of these features allows suppliers to streamline operations and enhance customer interactions significantly.
Description
Powercode's billing and provisioning software provides a thorough solution designed for Internet Service Providers (ISPs) to optimize their operations and boost customer satisfaction. With a versatile billing framework, it accommodates recurring services, one-off charges, referral incentives, self-expiring discounts, and various fees, empowering ISPs to handle customer transactions efficiently. Its automation features enable seamless invoice creation, offering the ability to print, view, or email statements to customers. The software integrates with numerous payment gateways, facilitating credit card and ACH/EFT payments in different countries, which guarantees smooth financial transactions. Additionally, the provisioning aspect allows ISPs to establish service plans based on parameters like speed, usage, and bursting capabilities. By leveraging the Powercode Bandwidth Management Unit (BMU), ISPs can define service options for VoIP, wholesale, and guarantor accounts, track usage and overages, and manage customer accounts by throttling services once specific usage limits are reached. This multifaceted approach not only simplifies billing but also enhances the overall customer experience in the competitive ISP market.
API Access
Has API
API Access
Has API
Integrations
FlowCommand
Google Sheets
JSON
Microsoft Excel
PHP
PagerDuty
ProPay
Unimus
Integrations
FlowCommand
Google Sheets
JSON
Microsoft Excel
PHP
PagerDuty
ProPay
Unimus
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Lone Star BillPro
Country
United States
Website
www.lonestarbillpro.com
Vendor Details
Company Name
Powercode
Founded
2001
Country
United States
Website
www.powercode.com
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Product Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP