Average Ratings 3 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

LogMeIn Central is an advanced remote monitoring and management (RMM) software designed for IT teams and managed service providers to maintain and secure IT infrastructure from any location. It allows fast and easy remote access to PCs and Macs from desktops or mobile devices, facilitating seamless support without geographic constraints. The platform includes robust user management features like group organization, permission controls, and two-factor authentication to enhance security and streamline access. With computer grouping based on location, function, or custom criteria, IT teams can organize devices for efficient management. LogMeIn Central also integrates Bitdefender antivirus for endpoint protection and includes a security center to detect potential risks and prevent data breaches. Its computer health monitoring feature provides a comprehensive view of endpoint status, enabling proactive issue resolution. The platform’s single-view dashboard lets users monitor all endpoints, manage alerts, and deploy software updates with minimal disruption. Ideal for MSPs, internal IT teams, and businesses managing kiosks, POS systems, or digital signage, it helps keep operations running smoothly and securely.

Description

kjello offers Managed IT services tailored for small to mid-sized businesses, functioning as a comprehensive IT department as a service. With a user-friendly self-service portal, employees can effortlessly request devices, software, and access in just a few clicks, while the processes of onboarding and offboarding are streamlined to take mere minutes rather than days. The platform encompasses a variety of modules, including firewall and network management, backup solutions, server support, telephony services (such as 3CX and Placetel), endpoint detection and response (EDR), along with management for Microsoft 365 and Google Workspace. All services are hosted in Germany, ensuring GDPR compliance and the implementation of multi-factor authentication for enhanced security. Customers receive assistance from knowledgeable support staff, boasting an impressive average first response time of just 4 minutes and a satisfaction rating of 4.9 out of 5. Established in 2004 by hagel IT-Services GmbH in Hamburg, kjello employs a team of 32 professionals and has successfully provided support to over 150 companies. Their pricing structure is straightforward, featuring CORE, PLUS, and PROJECTS tiers to accommodate various client needs. This comprehensive approach allows kjello to cater effectively to the diverse requirements of its clients, ensuring that they receive top-notch IT support.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

AuthPoint
Axonius
Check Point SD-WAN
ClickShare Conference
CloudNuro
Control D
Datto RMM
Datto Workplace
DoubleClue
Indent
Intelligent ABM
MyGlue
Network Glue
ScalePad
ScalePad Lifecycle Manager

Integrations

AuthPoint
Axonius
Check Point SD-WAN
ClickShare Conference
CloudNuro
Control D
Datto RMM
Datto Workplace
DoubleClue
Indent
Intelligent ABM
MyGlue
Network Glue
ScalePad
ScalePad Lifecycle Manager

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

GoTo

Founded

2003

Country

United States

Website

www.logmein.com/products/central

Vendor Details

Company Name

hagel IT-Services GmbH

Founded

2004

Country

Germany

Website

www.kjello.de

Product Features

Endpoint Protection

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Product Features

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Alternatives

Alternatives

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