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Description

Welcome to the Future of Customer Experience! We offer a technology platform that will help you win, keep and delight your customers. To improve your customer experience, we use AI, analytics, big-data, and automation. Use ORM services for social networking listening to engage your audience instantly and get instant insights. Smart AI technology allows you to manage your online persona on any social media channel. All your digital needs can be met in one place. Our digital command center allows you to see what your customers are talking about. You can nurture leads, monitor campaigns, and enjoy an unparalleled brand immersion experience. Smart bots allow you to communicate with consumers quickly and build a stronger relationship with them. This AI-driven tool can help you in precision marketing and in building a stronger relationship.

Description

Timelaps is an innovative platform for brand tracking and market intelligence, aimed at equipping businesses with ongoing insights into consumer perceptions and the impact of marketing initiatives on brand development over time. This solution supersedes conventional brand tracking methods, which tend to be time-consuming, costly, and limited to a few assessments each year, by offering a real-time dashboard that consistently evaluates brand health and competitive standing. By conducting regular surveys with consumers in specific markets or categories, it gathers extensive research data, resulting in thousands of responses each year, which contribute to a dependable dataset reflecting consumer thoughts, decisions, and purchasing behaviors. The platform monitors essential brand metrics like awareness, consideration, purchase intention, and loyalty, enabling marketing teams to assess their brand's performance relative to competitors across the full spectrum of the brand funnel. This continuous monitoring not only enhances strategic decision-making but also helps businesses adapt quickly to shifts in consumer sentiment and market dynamics.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Quickwork

Integrations

Quickwork

Pricing Details

$300/month
Free Trial
Free Version

Pricing Details

$30,000 per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Locobuzz

Founded

2015

Country

India

Website

www.locobuzz.com

Vendor Details

Company Name

Timelaps

Founded

2025

Country

United States

Website

www.timelaps.io

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social CRM

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Product Features

Alternatives

Alternatives

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