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Description

Welcome to the Future of Customer Experience! We offer a technology platform that will help you win, keep and delight your customers. To improve your customer experience, we use AI, analytics, big-data, and automation. Use ORM services for social networking listening to engage your audience instantly and get instant insights. Smart AI technology allows you to manage your online persona on any social media channel. All your digital needs can be met in one place. Our digital command center allows you to see what your customers are talking about. You can nurture leads, monitor campaigns, and enjoy an unparalleled brand immersion experience. Smart bots allow you to communicate with consumers quickly and build a stronger relationship with them. This AI-driven tool can help you in precision marketing and in building a stronger relationship.

Description

Grasping the current events in the media landscape, discovering ways to sway important stakeholders, and enhancing operational decision-making are crucial for organizations today. Synoptos serves as a comprehensive media intelligence platform that delivers news and social insights, assisting clients in navigating the media environment, influencing key decision-makers, and refining their operational strategies. Its applications range from tailored executive news summaries to in-depth news and market insight reports for various clients. With advanced influencer mapping and monitoring tools, Synoptos has empowered businesses globally to successfully introduce products in new territories, secure international agreements, advance ballot initiatives, acquire drilling rights, and energize public health campaigns. The question arises: how can specialized media intelligence enhance the effectiveness of your organization? Moreover, the Synoptos platform has now integrated business intelligence (BI) features, offering personalized market insights designed to bolster the performance of sales and marketing teams significantly. This evolution in capabilities positions Synoptos as an indispensable resource for organizations seeking to thrive in an increasingly competitive landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AlterPoint
Aurea FirstRain
Ecora
EmpLive
Everest
Firm58
Infer
Infobright DB
Microsoft SharePoint
NuView HRMS
Olive
Placeable
Quickwork
ResponseTek
Right90
ScaleArc
TriActive Asset Management
Trilogy SalesBUILDER
mycloud PMS

Integrations

AlterPoint
Aurea FirstRain
Ecora
EmpLive
Everest
Firm58
Infer
Infobright DB
Microsoft SharePoint
NuView HRMS
Olive
Placeable
Quickwork
ResponseTek
Right90
ScaleArc
TriActive Asset Management
Trilogy SalesBUILDER
mycloud PMS

Pricing Details

$300/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Locobuzz

Founded

2015

Country

India

Website

www.locobuzz.com

Vendor Details

Company Name

IgniteTech

Founded

1988

Country

United States

Website

www.ignitetech.com/synoptos/

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social CRM

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Product Features

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Alternatives

Alternatives

Onclusive Social Reviews

Onclusive Social

Onclusive Social (formerly Digimind)