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Description

Welcome to the Future of Customer Experience! We offer a technology platform that will help you win, keep and delight your customers. To improve your customer experience, we use AI, analytics, big-data, and automation. Use ORM services for social networking listening to engage your audience instantly and get instant insights. Smart AI technology allows you to manage your online persona on any social media channel. All your digital needs can be met in one place. Our digital command center allows you to see what your customers are talking about. You can nurture leads, monitor campaigns, and enjoy an unparalleled brand immersion experience. Smart bots allow you to communicate with consumers quickly and build a stronger relationship with them. This AI-driven tool can help you in precision marketing and in building a stronger relationship.

Description

Obsera is an innovative SaaS solution crafted by Neurotime, a company that prioritizes artificial intelligence in its mission to provide advanced media monitoring and communication resources for corporations, governmental bodies, and agencies. At Obsera, we understand that knowledge is a powerful asset, but its value is maximized when it is delivered in a timely, precise, and actionable manner. This insight led us to create an integrated platform that consolidates online media surveillance, social media insights, comprehensive social management across various channels, and AI-driven content creation. Whether you need to monitor your brand's presence in the media, interact with followers on social networks like Facebook, or effortlessly produce the ideal post image with the help of AI, Obsera ensures the process is smooth, quick, and efficient. Our commitment to empowering users with the right tools allows them to harness information effectively and stay ahead in their respective fields.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Quickwork

Integrations

Quickwork

Pricing Details

$300/month
Free Trial
Free Version

Pricing Details

$49/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Locobuzz

Founded

2015

Country

India

Website

www.locobuzz.com

Vendor Details

Company Name

Obsera

Founded

2025

Country

United States

Website

obsera.com

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social CRM

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Product Features

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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