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Average Ratings 0 Ratings
Description
More than 500 brands across the globe trust Locally to connect their online and offline retail experiences effectively. Enhance your customers' shopping journey with Locally’s top-tier tools, which utilize real-time local inventory to create a smooth omnichannel experience. Today's consumers are not simply deciding between online or in-store shopping; they are embracing both options, making Locally the ideal partner for any strategy that integrates online and offline channels. The trend of researching online prior to visiting a local store for purchase is rapidly gaining traction among shoppers. Locally effectively addresses the online-to-offline transition, making it an essential component for any omnichannel, multichannel, or unified-commerce approach. With our exceptional tools, customers can easily access local inventory straight from your website, leading to an increase in online-to-offline transactions, a reduction in customer abandonment, and heightened shopper loyalty over time. In this evolving retail landscape, embracing such tools is crucial for staying competitive and meeting consumer expectations.
Description
Wingman enables e-commerce platforms to connect consumers with product specialists for live one-on-one consultations, allowing shoppers to make informed purchase decisions in mere moments. Rather than leaving customers to navigate static product pages or limited text-based support, Wingman enhances a store's existing customer service tools by introducing proactive shopping assistance. The platform features a selection of vetted experts who can field product inquiries, clarify features, offer recommendations, and assist customers in making the right selection for their needs. Designed to foster interactivity, it aims to boost conversion rates, facilitate upselling and cross-selling opportunities, and minimize returns by providing tailored, personal support before a purchase is finalized. Wingman transcends the constraints of text communication through one-way video calls, enabling experts to respond to queries, elucidate features, or demonstrate products live, all while keeping the customer's camera off by default. Additionally, the co-browsing feature allows experts and shoppers to synchronize their browsing experience, working collaboratively to discover the ideal product tailored to the customer's preferences. This innovative approach not only enhances the shopping experience but also builds customer confidence in their purchasing decisions.
API Access
Has API
API Access
Has API
Integrations
Facebook
Gmail
Google Calendar
Google Sheets
Gr4vy
HubSpot CRM
Instagram
Instagram Ads
Jira
LinkedIn
Integrations
Facebook
Gmail
Google Calendar
Google Sheets
Gr4vy
HubSpot CRM
Instagram
Instagram Ads
Jira
LinkedIn
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$1 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Locally
Founded
2014
Country
United States
Website
join.locally.com
Vendor Details
Company Name
Emergent
Founded
2024
Country
United States
Website
getwingman.com
Product Features
Store Locator
Analytics
Automatic Location Detection
Directions
Distance Calculation
Event Promotions
Mapping
Product Search Filtering
Promotions / Coupons
Search
White Label
Product Features
Alternatives
Alternatives
No Alternatives