Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
More than 500 brands across the globe trust Locally to connect their online and offline retail experiences effectively. Enhance your customers' shopping journey with Locally’s top-tier tools, which utilize real-time local inventory to create a smooth omnichannel experience. Today's consumers are not simply deciding between online or in-store shopping; they are embracing both options, making Locally the ideal partner for any strategy that integrates online and offline channels. The trend of researching online prior to visiting a local store for purchase is rapidly gaining traction among shoppers. Locally effectively addresses the online-to-offline transition, making it an essential component for any omnichannel, multichannel, or unified-commerce approach. With our exceptional tools, customers can easily access local inventory straight from your website, leading to an increase in online-to-offline transactions, a reduction in customer abandonment, and heightened shopper loyalty over time. In this evolving retail landscape, embracing such tools is crucial for staying competitive and meeting consumer expectations.
Description
Wingman enables e-commerce platforms to connect consumers with product specialists for live one-on-one consultations, allowing shoppers to make informed purchase decisions in mere moments. Rather than leaving customers to navigate static product pages or limited text-based support, Wingman enhances a store's existing customer service tools by introducing proactive shopping assistance. The platform features a selection of vetted experts who can field product inquiries, clarify features, offer recommendations, and assist customers in making the right selection for their needs. Designed to foster interactivity, it aims to boost conversion rates, facilitate upselling and cross-selling opportunities, and minimize returns by providing tailored, personal support before a purchase is finalized. Wingman transcends the constraints of text communication through one-way video calls, enabling experts to respond to queries, elucidate features, or demonstrate products live, all while keeping the customer's camera off by default. Additionally, the co-browsing feature allows experts and shoppers to synchronize their browsing experience, working collaboratively to discover the ideal product tailored to the customer's preferences. This innovative approach not only enhances the shopping experience but also builds customer confidence in their purchasing decisions.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
No
Facebook Ads
No
GitHub
No
Gmail
No
Google Calendar
No
Google Sheets
No
Google Slides
No
HubSpot CRM
No
Instagram
No
Instagram Ads
No
Integrations
Facebook
Yes
Facebook Ads
Yes
GitHub
Yes
Gmail
Yes
Google Calendar
Yes
Google Sheets
Yes
Google Slides
Yes
HubSpot CRM
Yes
Instagram
Yes
Instagram Ads
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$1 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Locally
Founded
2014
Country
United States
Website
join.locally.com
Vendor Details
Company Name
Emergent
Founded
2024
Country
United States
Website
getwingman.com
Product Features
Store Locator
Analytics
No
Automatic Location Detection
No
Directions
No
Distance Calculation
No
Event Promotions
No
Mapping
No
Product Search Filtering
No
Promotions / Coupons
No
Search
No
White Label
No