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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Welcome your clients with a sophisticated AI-driven assistant. We understand that it's simply not feasible to be available at all times. As you focus on managing your business, we will assist you in handling incoming calls to effectively schedule and convert more potential leads. Unanswered calls can result in significant financial losses for your business. When you're unable to answer the phone, our AI agent will greet your callers, arrange appointments, and connect them to a live agent if necessary, ensuring that every customer feels attended to. Alarmingly, 62% of calls made to small businesses go unanswered. Features of LocalResponse include intelligent call routing that caters to your customers' needs in real-time, allowing you to continue operating your business without disruption. With instant response capabilities, your calls will be directed promptly based on the specific requirements of each customer. Additionally, you can fully customize your agent by establishing distinct greetings and call management protocols for both business hours and after-hours. This will help you convert more leads and enhance customer satisfaction while you focus on what you do best.

Description

Wattle AI serves as a cloud-driven AI receptionist tailored for small businesses and service teams, adept at managing customer inquiries via phone. Operating 24/7, it utilizes customizable questions and call flows, retains caller information, and can arrange appointments for users on select plans. This platform also accommodates web agents, WhatsApp Business calls, and SMS, consolidating conversations into a unified inbox that features customer profiles, call recordings, transcripts, and summaries for seamless staff handoff. Teams have the flexibility to personalize voice agents, establish instructions and safeguards, prioritize urgent calls, and integrate various tools such as calendars, spreadsheets, accounting software, and workflow applications. Its diverse applications encompass after-hours and overflow call management, appointment scheduling, job and maintenance requests, inquiries for clinics and salons, restaurant bookings, and follow-ups with staff. Additionally, the subscription plans offered include monthly call minutes, while costs for Australian mobile numbers, outbound calls, and transfers may incur separate charges, ensuring that businesses can choose the features that best fit their needs. Overall, Wattle AI streamlines communication, enhances customer service efficiency, and supports a variety of business operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cal.com No 
Google Calendar No 
Google Sheets No 
QuickBooks Online No 
Slack No 
WhatsApp No 
Xero No 
Zapier No 
n8n No 

Integrations

Cal.com Yes 
Google Calendar Yes 
Google Sheets Yes 
QuickBooks Online Yes 
Slack Yes 
WhatsApp Yes 
Xero Yes 
Zapier Yes 
n8n Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

A$99/month
Starter costs A$99/month plus GST and includes 200 minutes and 100 SMS. Pro costs A$499/month plus GST and includes 1,000 minutes and 500 SMS. Max costs A$999/month plus GST and includes 4,000 minutes and 500 SMS. Each plan ends when its included minutes are used. Australian mobile numbers, outbound calls, and transfers are charged separately. Custom-built integrations on Max are quoted separately.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

OneLocal

Founded

2013

Country

Canada

Website

info.onelocal.com/referralmagic

Vendor Details

Company Name

MOONSHOT VENTURES PTY LTD

Country

Australia

Website

heywattle.com

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

IVR

Call Center No 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

Product Features

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