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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Welcome your clients with a sophisticated AI-driven assistant. We understand that it's simply not feasible to be available at all times. As you focus on managing your business, we will assist you in handling incoming calls to effectively schedule and convert more potential leads. Unanswered calls can result in significant financial losses for your business. When you're unable to answer the phone, our AI agent will greet your callers, arrange appointments, and connect them to a live agent if necessary, ensuring that every customer feels attended to. Alarmingly, 62% of calls made to small businesses go unanswered. Features of LocalResponse include intelligent call routing that caters to your customers' needs in real-time, allowing you to continue operating your business without disruption. With instant response capabilities, your calls will be directed promptly based on the specific requirements of each customer. Additionally, you can fully customize your agent by establishing distinct greetings and call management protocols for both business hours and after-hours. This will help you convert more leads and enhance customer satisfaction while you focus on what you do best.

Description

WarmLane is an AI voice assistant available around the clock, designed specifically for businesses that suffer financial losses whenever a call goes unanswered. Each missed call represents a potential customer who may choose to contact a competitor instead. WarmLane picks up on the first ring—whether it’s 2 AM, a Sunday, or while the business owner is busy with repairs—and manages the call just like a skilled receptionist would. It provides answers regarding services, hours of operation, pricing, and service areas using details specific to your business, while also qualifying the caller, recording their name, phone number, and the reason for their inquiry, and directly scheduling appointments into your Google Calendar or Calendly. The caller receives a confirmation via text and email, significantly reducing the likelihood of no-shows. In situations where human intervention is essential, WarmLane can forward or warm-transfer calls to you or your team, ensuring that no one is left without assistance. Additionally, it automatically initiates callbacks and sends text messages for any missed or dropped calls. Every conversation is recorded, making it transcribed, searchable, and exportable for future reference, enhancing overall efficiency and customer service.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$79/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

OneLocal

Founded

2013

Country

Canada

Website

info.onelocal.com/referralmagic

Vendor Details

Company Name

WarmLane

Founded

2009

Country

United States

Website

warmlane.io

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

IVR

Call Center No 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

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