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Description
Deliver the appropriate message at the most opportune moment. By facilitating easier connections for your customers, you ultimately streamline their experience with your business. Our comprehensive messaging platform is tailored to enhance engagement levels significantly. A striking 80% of customers express a preference for interacting with businesses via text messaging. LocalMessages boasts impressive engagement capabilities, enabling customers to reach out to you at their convenience. This flexibility allows you to address customer queries more promptly, thereby increasing your chances of securing additional business. Remarkably, 9 out of 10 text messages are read within just three minutes, positioning it as the fastest and most efficient method for customer interaction. LocalMessages comes equipped with a variety of features, including customizable templates, call tracking, and in-depth analytics, ensuring your business has the tools it needs for effective communication. Never overlook a customer message again; SMS empowers you to respond swiftly to inquiries. Boost your revenue by minimizing the chances of losing clients through appointment confirmations and timely reminders. Ultimately, this proactive approach in customer communication can transform your business interactions.
Description
Utilize your current business phone number to both send and receive text messages, implement auto-responders, set up notifications, and process payments. By engaging with customer queries through SMS or Facebook Messenger, you can enhance support efficiency and responsiveness. Automate critical alerts, such as upcoming bill payments and appointment reminders, using text messaging to keep your clientele informed. Additionally, categorize your customers to send personalized text messages aimed at boosting sales. Facilitate customer transactions or establish subscription services directly within text conversations, eliminating the need to juggle different applications. Given that 90% of text messages are read within just three minutes, you can maintain real-time communication with customers, employees, and contractors through mobile messaging. This approach liberates customer support from the confines of your website's "live chat," allowing clients the convenience to contact you anytime, even while on the move. Furthermore, develop rule-based drip campaigns to effectively nurture both new and VIP customers, ultimately driving your business growth and enhancing customer loyalty. Leveraging these tools can significantly elevate your engagement strategies and streamline your operations.
API Access
Has API
API Access
Has API
Integrations
Facebook Messenger
Slack
Vonage Communications APIs (Nexmo)
X (Twitter)
Integrations
Facebook Messenger
Slack
Vonage Communications APIs (Nexmo)
X (Twitter)
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$50 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OneLocal
Founded
2013
Country
Canada
Website
info.onelocal.com/referralmagic
Vendor Details
Company Name
Tentie
Founded
2014
Country
United States
Website
www.withrelay.com
Product Features
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
