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Description
Loandock serves as an AI-driven platform designed for mortgage processing, catering to independent mortgage banks, brokers, and loan officers who manage their own files. Its intelligent assistant, Clara, seamlessly integrates with clients' existing loan origination systems and lender portals to compile loan packages, gather and verify necessary documents, pre-underwrite files, submit them to lenders, and handle any conditions that may arise. Clara proactively communicates with borrowers and third parties, which include title companies, insurance providers, employers, homeowners associations, servicers, and payoff entities, via text and email. She meticulously checks the submitted documents against each specific requirement, prompts for corrections if details are missing, and organizes materials according to the relevant conditions. Any inquiries that necessitate human judgment are directed to the client’s processing team, while the authority for credit decisions and final clearance of conditions rests with lender underwriters. Additionally, processors have the flexibility to interact with Clara through various platforms such as Slack, Microsoft Teams, email, text, or directly through the Loandock dashboard, thereby enhancing their operational efficiency. This multifaceted support ensures a streamlined mortgage processing experience for all users involved.
Description
The TEMPO platform enhances the modern consumer loss mitigation lifecycle by digitally managing all aspects for borrowers, investors, vendors, and regulators. It facilitates ongoing advancement through various default phases, allowing for easy adjustments tailored to the unique challenges faced by each borrower. This comprehensive lifecycle approach ensures meticulous management of borrower care, processing, vendor relations, and compliance requirements. With real-time dashboards and efficient workflow management, it guarantees accurate coordination and service among default teams, borrowers, vendors, regulators, and investors. Additionally, TEMPO supports configurable management of offers and borrower acceptance, enabling the sending of offers, tracking and revising conditions, securing signatures, and overseeing deadlines seamlessly. Moreover, it streamlines credit, title, and valuation ordering and processing, further optimizing the loss mitigation journey for all parties involved.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Loandock
Website
www.loandock.com
Vendor Details
Company Name
Sagent Lending Technologies
Founded
2018
Country
United States
Website
sagent.com/products/tempo/
Product Features
Mortgage and Loans
Amortization Schedule
No
Client Database
No
Closing Documents
No
Commercial Mortgages
No
Contact Management
No
Credit Reporting
No
Customer Statements
No
Document Management
Yes
Electronic Applications
No
Government Loans
No
Loan Origination
No
Loan Servicing
No
Pipeline Management
No
Pre-Qualification
No
Refinance Management
No
Residential Mortgages
Yes
Product Features
Mortgage and Loans
Amortization Schedule
Yes
Client Database
Yes
Closing Documents
Yes
Commercial Mortgages
No
Contact Management
Yes
Credit Reporting
Yes
Customer Statements
Yes
Document Management
Yes
Electronic Applications
Yes
Government Loans
Yes
Loan Origination
Yes
Loan Servicing
No
Pipeline Management
Yes
Pre-Qualification
Yes
Refinance Management
Yes
Residential Mortgages
Yes
