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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Wi-Fi Scanner is a handy tool that helps users identify visible wireless networks along with detailed information about them. It collects data such as the network name (SSID), signal strength (RSSI), quality, MAC address (BSSID), channel, and both maximum and achievable data rates, as well as security details and more. This application proves invaluable for regular users looking to assess the signal strength distribution of their home networks or to determine the best placement for their access points to achieve optimal signal quality. By utilizing Wi-Fi Scanner, individuals can analyze the distribution of wireless networks by channel and select the least crowded bandwidth, which can significantly boost their connection speed. Furthermore, Wi-Fi Scanner is an essential resource for corporate network administrators, aiding them in tasks like configuration, planning, and monitoring security parameters for business wireless networks, ensuring a robust and secure network environment. Overall, its versatile features make it a must-have for anyone looking to enhance their wireless connectivity.

Description

Support Robotics is a smart solution for the challenge of home Wi-Fi problems, which now account for more than half of all technical support calls to internet service providers. It combines a self-care app with remote support portal. This fills in the gaps left by existing diagnostic instruments, allowing customers and support agents to quickly solve Wi-Fi issues. It integrates with existing capabilities in your router, customer care app, or network. Support Robotics allows your helpdesk agents access the router of the customer when broadband is down to perform diagnostics in various areas. It allows your support agents to see things from the customer’s perspective - almost as good a site visit.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$99.95 one-time payment
Free Trial Yes 
Free Version No 

Pricing Details

$55 - $75 /month/user
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

LizardSystems

Website

lizardsystems.com/wi-fi-scanner/

Vendor Details

Company Name

Support Robotics

Founded

2017

Website

www.supportrobotics.com

Product Features

Product Features

Remote Support

Diagnostic Tools Yes 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback Yes 

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Alternatives

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