Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Wi-Fi Scanner is a handy tool that helps users identify visible wireless networks along with detailed information about them. It collects data such as the network name (SSID), signal strength (RSSI), quality, MAC address (BSSID), channel, and both maximum and achievable data rates, as well as security details and more. This application proves invaluable for regular users looking to assess the signal strength distribution of their home networks or to determine the best placement for their access points to achieve optimal signal quality. By utilizing Wi-Fi Scanner, individuals can analyze the distribution of wireless networks by channel and select the least crowded bandwidth, which can significantly boost their connection speed. Furthermore, Wi-Fi Scanner is an essential resource for corporate network administrators, aiding them in tasks like configuration, planning, and monitoring security parameters for business wireless networks, ensuring a robust and secure network environment. Overall, its versatile features make it a must-have for anyone looking to enhance their wireless connectivity.
Description
Support Robotics is a smart solution for the challenge of home Wi-Fi problems, which now account for more than half of all technical support calls to internet service providers.
It combines a self-care app with remote support portal. This fills in the gaps left by existing diagnostic instruments, allowing customers and support agents to quickly solve Wi-Fi issues. It integrates with existing capabilities in your router, customer care app, or network.
Support Robotics allows your helpdesk agents access the router of the customer when broadband is down to perform diagnostics in various areas.
It allows your support agents to see things from the customer’s perspective - almost as good a site visit.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$99.95 one-time payment
Free Trial
Yes
Free Version
No
Pricing Details
$55 - $75 /month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
LizardSystems
Website
lizardsystems.com/wi-fi-scanner/
Vendor Details
Company Name
Support Robotics
Founded
2017
Website
www.supportrobotics.com
Product Features
Product Features
Remote Support
Diagnostic Tools
Yes
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
Yes