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Description
Engage customers and build brand loyalty through social media. Engage customers with eye-catching images, interactive content and peer-to-peer discussions to increase campaign performance and engagement. Social media allows you to inject contextually relevant emotional arguments that articulate the voices and rare diseases to HCP specialists. Using interactive content, eye-catching photos and peer-to-peer discussions to increase campaign performance and engagement can help you increase campaign performance. Social media can be used to inject contextually relevant emotional arguments, articulating rare diseases or voices to HCP specialists.
Description
We enhance social profiles by integrating pertinent practice demographics, claims information, and additional data. This process uncovers valuable insights regarding a healthcare professional's clinical background and practice at the moment they enter a discussion. Utilizing our SymplurRank® algorithm, we evaluate topics, individuals, and content based on who is engaging and who is listening, creating an unparalleled signal-to-noise ratio that allows you to concentrate on the key voices you should track. Our Healthcare Social Graph® features an expanding taxonomy of 35,000 terms that we monitor in social dialogues on a daily basis. Associated with more than 1 million social profiles across 20 healthcare stakeholder categories, Symplur enables users to filter discussions by topic to highlight pertinent conversations and delve into specific therapeutic areas or diseases. Furthermore, our bots systematically gather content, prioritizing the articles, videos, and podcasts that receive the most engagement from healthcare professionals and other stakeholders alike, ensuring that you stay informed about the most impactful discussions in the field. By leveraging these insights, users can make well-informed decisions based on real-time data and trends.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$499 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LiveWorld
Founded
1996
Country
United States
Website
www.liveworld.com
Vendor Details
Company Name
Symplur
Founded
2011
Country
United States
Website
www.symplur.com
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Content Moderation
Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring