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Average Ratings 0 Ratings
Description
The application provides live and AI-powered translation services tailored for events and gatherings, silent conferences, audio descriptions, and guided tours.
It's designed to be straightforward, adaptable, and cost-effective.
LiveVoice is created specifically for event coordinators, conference organizers, religious institutions, and anyone facilitating meetings or tours, offering live translation through human interpreters, AI voice translation, or a blend of both methods. Participants can listen in their preferred language using their personal devices, eliminating the need for additional hardware, headsets, or complicated IT setups. It functions seamlessly for in-person, virtual, and hybrid events, making it a versatile solution for diverse settings.
A free tier is available, and paid plans are structured to scale based on usage, ensuring that users can find an option that suits their needs.
Description
Sutherland Translate AI offers a robust, automated solution for multilingual translation that leverages artificial intelligence to facilitate real-time interactions in over 150 languages, extending its reach to 163 languages and more than 200 regional dialects. This technology empowers organizations to enhance customer satisfaction by allowing non-native language speakers to communicate effectively with clients in their preferred language, all while integrating smoothly with existing contact center platforms and omnichannel customer relationship management systems. With an impressive operational accuracy rate of 90%, it employs culturally-aware regional glossaries to maintain the subtleties of language, thereby elevating both the quality of translation and the comfort of customers. Furthermore, Sutherland Translate AI simplifies operational processes, enabling the swift training of new languages in under three weeks and onboarding new agents in as little as 48 hours, which facilitates rapid scaling of support across different regions. As a result, companies can respond promptly and efficiently to diverse customer needs, fostering a more inclusive service environment.
API Access
Has API
Yes
API Access
Has API
No
Integrations
BigMarker
Yes
Cisco Webex
Yes
Cvent Event Management
Yes
EventsAir
Yes
InEvent
Yes
Microsoft Teams
Yes
ON24
Yes
Swapcard
Yes
Zoom
Yes
Integrations
BigMarker
No
Cisco Webex
No
Cvent Event Management
No
EventsAir
No
InEvent
No
Microsoft Teams
No
ON24
No
Swapcard
No
Zoom
No
Pricing Details
$10/month/10 listeners
LiveVoice offers three plan tiers: LIGHT (from $10/day), SMART (from $16/day), and PRO (from $32/day). Bookable as day passes, monthly, or annual subscriptions (annual saves 25%). Optional pay-per-minute add-ons include AI Voice Translation ($0.52/min/language) and Live Captions ($0.21/min/language). Free test plan and NPO discounts available.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
LiveVoice
Founded
2021
Country
Austria
Website
www.livevoice.io
Vendor Details
Company Name
Sutherland
Founded
1986
Country
United States
Website
www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai