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Average Ratings 0 Ratings
Description
LiveBank stands out as an innovative fintech solution that bridges the divide between cost-efficient self-service online banking and branches that excel in providing insightful advice and high conversion rates. It serves as an omnichannel platform enabling instant, secure interactions through various channels, including chat, video, audio, and social media, thereby enhancing remote advisory processes. With a suite of features such as collaboration, communication, routing, and recording, users can craft a unique experience that maximizes the benefits of an omnichannel approach. This virtual branch empowers banks to connect with customers through dynamic offers and real-time support via Video and Voice Calls, Live Chat, Co-Browsing, Screen Sharing, Secure File Exchange, Digital Document Signing, Digital Onboarding (eKYC), Biometrics, and numerous other functionalities. Notably, it is the first platform to incorporate built-in support for a bank's sales and operational workflows, facilitating cross-selling and up-selling through personalized offer presentations. Furthermore, LiveBank's capabilities ensure that financial institutions can effectively meet the diverse needs of their clients while enhancing customer satisfaction and loyalty.
Description
Omikron offers a comprehensive multi-banking software solution that enables banks to provide their corporate clients with effective financial management tools. For businesses, the company features MultiCash Transfer®, a versatile and independent platform that enhances internal payment and cash management processes. One of the standout advantages is its seamless integration with various in-house systems, such as ERP and Treasury. For banks seeking a modern and intuitive method to offer transaction banking services to corporate clients across diverse channels and devices, the MultiCash communication platform proves to be an ideal choice. Their products are accessible in over 20 countries and are available in 14 different languages, accommodating approximately 200 national and international data formats. This extensive multilingual support, coupled with adherence to prevalent European standards for customer-bank communication, emphasizes the global reach and adaptability of Omikron's solutions. Additionally, the flexibility of their software makes it suitable for a wide range of business needs and environments.
API Access
Has API
API Access
Has API
Integrations
Kasisto KAI
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LiveBank
Country
Poland
Website
livebank24.com
Vendor Details
Company Name
Omikron Systemhaus
Founded
1984
Country
Germany
Website
www.omikron.de/
Product Features
Online Banking
Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring
Product Features
Online Banking
Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring