Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
LiveBank stands out as an innovative fintech solution that bridges the divide between cost-efficient self-service online banking and branches that excel in providing insightful advice and high conversion rates. It serves as an omnichannel platform enabling instant, secure interactions through various channels, including chat, video, audio, and social media, thereby enhancing remote advisory processes. With a suite of features such as collaboration, communication, routing, and recording, users can craft a unique experience that maximizes the benefits of an omnichannel approach. This virtual branch empowers banks to connect with customers through dynamic offers and real-time support via Video and Voice Calls, Live Chat, Co-Browsing, Screen Sharing, Secure File Exchange, Digital Document Signing, Digital Onboarding (eKYC), Biometrics, and numerous other functionalities. Notably, it is the first platform to incorporate built-in support for a bank's sales and operational workflows, facilitating cross-selling and up-selling through personalized offer presentations. Furthermore, LiveBank's capabilities ensure that financial institutions can effectively meet the diverse needs of their clients while enhancing customer satisfaction and loyalty.
Description
Sophisticated and user-friendly features link you to your members, establishing you as the representative of your digital branch. Through robust core integrations and efficient third-party connections, your members are treated to an exceptional, cohesive experience across various platforms. You will notice significant improvements in performance, reliability, and usability. In today's digital landscape, both you and your members face unprecedented data vulnerabilities. However, with security embedded into our architectural design, you can feel assured of your protection. Your data and that of your members are safeguarded. Quality digital experiences should be accessible to all financial institutions, not just the large ones. Compete effectively in the digital era with technology that benefits both you and your members while remaining budget-friendly. Our collaborative process spans from contract negotiation to the initial implementation stages. We will partner with you to flesh out the specifics of our collaboration, assist in vendor selection, and identify your unique needs for the new digital branch. Together, we will create a tailored digital solution that enhances engagement and security for all involved.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
LiveBank
Country
Poland
Website
livebank24.com
Vendor Details
Company Name
Mahalo Banking
Country
United States
Website
www.mahalobanking.com
Product Features
Online Banking
Brokerage
No
Cash Management
No
Chat / Messaging
No
Credit Card Management
No
Electronic Statements
No
Fraud Detection
No
Loan Management
No
Marketing Automation
No
Retail Banking
No
Single Sign On
No
Transaction Monitoring
No
Product Features
Online Banking
Brokerage
No
Cash Management
No
Chat / Messaging
No
Credit Card Management
No
Electronic Statements
No
Fraud Detection
No
Loan Management
No
Marketing Automation
No
Retail Banking
No
Single Sign On
No
Transaction Monitoring
No