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Description
Enhance your online sales and elevate customer engagement by embracing real-time interactive shopping experiences tailored for your eCommerce venture. Live Commerce embodies Visionet's commitment to transforming customer experiences through innovative product offerings and strategic experience design. This dynamic live streaming marketplace allows sellers to establish their own shopping channels and conduct live shows, enabling them to reach a worldwide audience directly. Maintain the integrity of your brand experience while having the ability to moderate interactions and access real-time data analytics. Facilitate impulse purchases with seamless in-video checkout options that keep customers engaged throughout their experience. Effortlessly integrate this service with your current eCommerce platform to ensure a smooth sync of your product feed. Today's consumers are increasingly seeking interactive, engaging, and enriched shopping experiences, which often include live demonstrations and product reviews. As a result, the realm of livestream eCommerce is witnessing unprecedented global growth and capturing an ever-increasing portion of online retail transactions, showcasing the importance of adapting to modern shopping trends.
Description
Shoppers abandon their carts for a limited number of reasons, and utilizing live chat can effectively address concerns related to pricing—customers frequently check prices, so engaging them in conversation can foster trust and encourage purchases. Additionally, customers often engage in window shopping, seeking information on available colors and sizes, while checkout complications can deter them from completing a sale; thus, providing assistance during the checkout process is crucial. Offering discounts through chat can also entice potential buyers, giving them an extra nudge toward making a purchase. To grasp the significance of these points, think back to your last experience with live chat; perhaps you were shopping or needed support with a service. Live chat is often more convenient than enduring long hold times on the phone, as it provides immediate responses and enhances overall customer satisfaction. Ultimately, making it simple and efficient for customers to connect can lead to increased sales and loyalty.
API Access
Has API
API Access
Has API
Integrations
Adobe Advertising Cloud
Amazon Web Services (AWS)
AtClose
DocVu.AI
Evvox
Loangility
Microsoft 365
Microsoft Dynamics 365
Salesforce
Integrations
Adobe Advertising Cloud
Amazon Web Services (AWS)
AtClose
DocVu.AI
Evvox
Loangility
Microsoft 365
Microsoft Dynamics 365
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$ 97 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Visionet
Country
United States
Website
www.visionet.com/live-commerce/
Vendor Details
Company Name
Rhino Support
Founded
2010
Country
United States
Website
www.rhinosupport.com/newchat/RS-tour/help-desk2.php
Product Features
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management