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Description

Libra is an innovative AI platform developed from your company's expertise, designed to replicate your approach and processes by integrating your past experiences, key priorities, and tools with self-sufficient execution. By linking the existing tools your team utilizes, Libra can seamlessly operate within your company's environment without the need for any migration. You can articulate a task in simple terms, and it activates a specialized agent that manages the entire workflow, ensuring tasks are assigned to the appropriate functions, deadlines are met, and results are delivered efficiently. It has the capability to evaluate job candidates and arrange interviews, compose responses to incoming inquiries, document product feedback in relation to the development roadmap, and submit bug reports, complete with reproduction steps. When it comes to meetings, Libra not only prepares summaries in advance but also captures key decisions, action items, and responsible parties in real time as discussions unfold. Its inbox management system organizes incoming emails into actionable items and generates replies in the user's tone for review, ensuring effective communication. Additionally, Libra continually learns from interactions, enhancing its ability to assist and adapt to your team's evolving needs.

Description

Runbook is an independent operations platform that transforms the workflow of an operations team into AI-driven agents capable of executing tasks from start to finish within existing business systems. These agents can function across various communication channels such as phone calls, emails, SMS, Microsoft Teams, Slack, web chat, as well as within ERP and CRM systems, spreadsheets, vendor portals, and even older systems that lack APIs by utilizing browser automation. Teams articulate their workflows using simple language and supply standard operating procedures, training materials, call recordings, carrier guidelines, and historical work data to enable the agent to understand the operational processes thoroughly, including exceptional scenarios and informal knowledge. Unlike a co-pilot, the agent takes full ownership of the entire workflow, managing everything from the initial incoming request to system updates and resolution. Capable of streamlining tasks such as scheduling appointments, managing accounts payable and receivable, overseeing order processing, providing status updates, coordinating with vendors, making calls, and conducting follow-ups, the agent significantly enhances operational efficiency. In doing so, it allows teams to focus on more strategic initiatives while routine operations are handled seamlessly.