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Description

Document employee competency profiles along with evidence to gain a comprehensive understanding. Gather employee feedback, authenticate evaluations, and explore avenues for personal growth. Utilize the strengths of your team by accessing thorough competency reports for each employee. Assess various career trajectories, establish development goals, and design tailored plans for employee advancement. Evaluate the overall capability of the organization, identify both strengths and weaknesses, and examine the specifics for individual employees. Implement workforce analytics to facilitate talent movement, reorganize effectively, and make informed strategic decisions regarding hiring and development. This holistic approach ensures a well-rounded view of employee potential and fosters a culture of continuous improvement.

Description

Skillr evaluates the essential skills needed for success in customer-oriented positions, enabling you to create teams that excel in both customer satisfaction and revenue generation. With expertly crafted assessments tailored to gauge proficiency in all facets of client-facing roles, Skillr helps you accurately measure the often elusive behavioral skills that are crucial for these positions but difficult to assess during traditional interviews. By continuously developing and evaluating your team's adaptive behavioral skills, you can secure sustainable success over time. You can quickly access real-time performance metrics, allowing for swifter decisions regarding talent acquisition, training, and professional advancement. Skillr simplifies the process of building transformative customer service teams by pinpointing the skills that should be nurtured internally versus those best acquired through external hiring, enabling you to swiftly address and bridge performance gaps. Additionally, this approach not only enhances team dynamics but also fosters a culture of continuous improvement, ensuring that your organization remains competitive in an ever-evolving marketplace.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Excel

Integrations

Microsoft Excel

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Lexonis

Founded

2010

Website

www.lexonis.com/lexonis-talentscape/

Vendor Details

Company Name

Skillr

Country

India

Website

skillr.ai/

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