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Description
Lexmark capitalizes on its extensive experience with customer interaction and innovative technologies such as cloud computing, the Internet of Things (IoT), and advanced analytics. The Lexmark Global IoT System takes advantage of IoT capabilities to enhance your operational efficiency. Equipped with sensors, Lexmark printers and multifunction products (MFPs) consistently monitor their performance. We assess this performance data to identify usage patterns, minimize waste, and address security vulnerabilities, ultimately relieving your IT team of unnecessary strain. By using Lexmark's Managed Print Services (MPS), which encompasses over a million devices globally, you can cut costs, streamline billing, and enhance customer service. While others may rely on various systems to manage billing and services, Lexmark offers a cohesive solution that oversees your entire ecosystem seamlessly. Additionally, with the integration of artificial intelligence (AI) for toner and supply management, we ensure that deliveries are made just in time, based on real usage, freeing you from the hassle of inventory control. This innovative approach not only optimizes resource management but also drives significant operational improvements for businesses.
Description
As technology progresses, the persistent and evolving danger of cybersecurity threats emerges, with some risks even originating from unsecured printers. IT departments particularly gain significant advantages by freeing themselves from tedious maintenance and support chores related to networked printers, enabling executives to concentrate on strategic, mission-critical tasks. This shift allows for the elimination of redundant vendors and reduces both the costs and time associated with juggling multiple services and support agreements. Furthermore, by automating maintenance request processes, organizations can ensure that supply orders are filled in a timely manner, while prompt support responses enhance system uptime. By effectively managing and monitoring your printing environment, Managed Print Services (MPS) provide valuable insights into your organization’s printing behaviors and supply requirements through comprehensive usage tracking. Ultimately, this leads to more efficient operations and a better understanding of resource allocation across the company.
API Access
Has API
API Access
Has API
Integrations
Paladin POS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Lexmark
Founded
1991
Country
United States
Website
www.lexmark.com/en_us/services/managed-print-services.html
Vendor Details
Company Name
Loffler Companies
Founded
1986
Country
United States
Website
www.loffler.com/managed-print-services/