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Average Ratings 0 Ratings
Description
Lexidesk is a specialized AI intake solution designed specifically for law firms that serve consumers, providing 24/7 support for phone calls and online inquiries. It engages in real conversations for intake, effectively qualifies and scores prospective clients, schedules consultations, transfers urgent issues immediately, follows up automatically, and integrates a well-organized summary into the firm's customer relationship management system.
Unlike traditional chatbots or phone trees, Lexidesk offers a cohesive reception and intake experience through seamless dialogue. It accommodates over 25 languages, identifies returning clients, and directs non-lead calls to the appropriate personnel.
With built-in integrations for platforms like Clio, HubSpot, Lawmatics, HighLevel, Calendly, and Acuity, as well as the ability to create custom webhooks for other applications, it ensures compatibility with various systems. The deployment suite enhances its functionality with agent versioning, AI simulation tests, and quick rollback features.
Onboarding is a premium, hands-on service that gets firms operational within just two to three days. Additionally, Lexidesk caters to various practice areas, including family law, immigration, criminal defense, personal injury, estate planning, and employment law, making it a versatile tool for diverse legal practices.
Description
Wattle AI serves as a cloud-driven AI receptionist tailored for small businesses and service teams, adept at managing customer inquiries via phone. Operating 24/7, it utilizes customizable questions and call flows, retains caller information, and can arrange appointments for users on select plans. This platform also accommodates web agents, WhatsApp Business calls, and SMS, consolidating conversations into a unified inbox that features customer profiles, call recordings, transcripts, and summaries for seamless staff handoff. Teams have the flexibility to personalize voice agents, establish instructions and safeguards, prioritize urgent calls, and integrate various tools such as calendars, spreadsheets, accounting software, and workflow applications. Its diverse applications encompass after-hours and overflow call management, appointment scheduling, job and maintenance requests, inquiries for clinics and salons, restaurant bookings, and follow-ups with staff. Additionally, the subscription plans offered include monthly call minutes, while costs for Australian mobile numbers, outbound calls, and transfers may incur separate charges, ensuring that businesses can choose the features that best fit their needs. Overall, Wattle AI streamlines communication, enhances customer service efficiency, and supports a variety of business operations.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Acuity Scheduling
Yes
Cal.com
No
Calendly
Yes
Clio
Yes
GoHighLevel
Yes
Google Calendar
No
Google Sheets
No
HubSpot CRM
Yes
Lawmatics
Yes
QuickBooks Online
No
Integrations
Acuity Scheduling
No
Cal.com
Yes
Calendly
No
Clio
No
GoHighLevel
No
Google Calendar
Yes
Google Sheets
Yes
HubSpot CRM
No
Lawmatics
No
QuickBooks Online
Yes
Pricing Details
$500/month
Free Trial
No
Free Version
No
Pricing Details
A$99/month
Starter costs A$99/month plus GST and includes 200 minutes and 100 SMS. Pro costs A$499/month plus GST and includes 1,000 minutes and 500 SMS. Max costs A$999/month plus GST and includes 4,000 minutes and 500 SMS. Each plan ends when its included minutes are used. Australian mobile numbers, outbound calls, and transfers are charged separately. Custom-built integrations on Max are quoted separately.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Lexidesk
Founded
2025
Country
United Kingdom
Website
lexidesk.ai/us
Vendor Details
Company Name
MOONSHOT VENTURES PTY LTD
Country
Australia
Website
heywattle.com