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Description

All your products, teams, and processes can be managed in one platform (digital or call center driven, or field agent driven). Never miss a sales opportunity. The prospect-to-customer journey in B2C businesses is not always straightforward. There are many paths to closure. There are many sales journeys that involve different channels, processes and teams. LeadSquared connects them all, processes, distributed teams and touchpoints. This gives you one platform for sales execution - for your digital team, call center agents, feet on the street teams (sales and partner onboarding, service), as well as operations. LeadSquared reduces the noise your teams have to deal with and allows them to concentrate on their next task. This will increase their efficiency and help them sell more. No-code sales process creator. You can create the best sales workflows possible for your products and teams. Sales processes can be dynamic and flexible.

Description

Sphinx's proprietary CRM solution, known as SCRMpro, is designed specifically for the diverse requirements of both small and medium-sized enterprises as well as larger multinational companies. The SCRMpro platform empowers organizations to effectively oversee essential customer-centric functions, including acquisition, retention, gaining insights into customer behavior, and enhancing loyalty. By leveraging various customer-focused strategies, SCRMpro addresses the unique needs of clients in managing key operations like sales, lead management, and channel coordination. Our solutions, centered around customer engagement, support businesses in fostering growth, sustaining a competitive edge, and achieving operational efficiency. This versatile CRM software is designed to scale according to the specific needs of each client, handling numerous business facets such as lead capture and distribution, data storage, sales monitoring, asset oversight, and generating comprehensive reports. Moreover, our tailored CRM solutions have proven to significantly enhance the speed of customer response for our clients, ultimately leading to improved satisfaction and engagement. In addition, the adaptability of SCRMpro ensures it remains a valuable asset as businesses evolve and their demands change.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Anantya.ai
Axis LMS
Easyflow
Emailable
Evidence
Freshpaint
Gmail
Integry
KonnectzIT
Leadzpipe
Livestorm
Lytics
MyOperator
SilFer Bots
SquadStack
Truto
Verloop.io
WordPress
Zapier

Integrations

Anantya.ai
Axis LMS
Easyflow
Emailable
Evidence
Freshpaint
Gmail
Integry
KonnectzIT
Leadzpipe
Livestorm
Lytics
MyOperator
SilFer Bots
SquadStack
Truto
Verloop.io
WordPress
Zapier

Pricing Details

$25 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

LeadSquared

Founded

2012

Country

India

Website

www.leadsquared.com

Vendor Details

Company Name

Sphinx Worldbiz

Founded

1996

Country

India

Website

www.sphinxworldbiz.net/scrmpro/

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Field Sales

Activity Tracking
CRM
Channel Management
Collaboration Tools
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Lead Capture

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Sales Acceleration

CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Field Sales

Activity Tracking
CRM
Channel Management
Collaboration Tools
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management

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