Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Lazada's innovative technology, logistics, and payment systems continuously adapt, creating a connected shopping experience across the diverse Southeast Asian landscape that is both safe and enjoyable. At Lazada, the pace of change is relentless; as the expectations of savvy consumers and dynamic retailers escalate, we consistently stay ahead of the curve. The Lazada lifestyle transforms retail boundaries, offering captivating and personalized experiences tailored to each market we serve. Explore a world of possibilities with Lazada at your fingertips. With our platform, any business has the potential to expand and thrive as a leading eBusiness. Let us empower your growth ambitions in the region and discover how Lazada can help elevate your business to new heights. Unleash your potential and embark on a journey of success with us today.
Description
Tia is a cloud-based platform designed for managing reviews and buyer communications specifically tailored for e-commerce brands, marketplace sellers, and agencies overseeing multiple stores. It consolidates reviews and customer chats from various platforms such as Shopee, Lazada, Tokopedia, and TikTok Shop into a unified workspace. With the aid of AI tools, it can automatically draft and send responses to customer inquiries and reviews, maintaining the brand's distinct voice and adapting to the buyer's language. Teams can implement reply templates and establish rules to ensure consistent handling of recurring customer interactions. Additionally, review analytics categorize customer feedback to highlight both compliments and issues, while comprehensive reports monitor response times and overall store ratings. By integrating marketplace communications, response management workflows, and feedback analysis, Tia equips teams with the tools necessary to oversee customer interactions across multiple stores effectively. Operating entirely in the cloud, Tia eliminates the need for any local software installation, making it accessible and user-friendly for all businesses. Overall, Tia not only streamlines customer communication but also enhances the overall customer experience by providing valuable insights into buyer sentiments.
API Access
Has API
No
API Access
Has API
No
Integrations
AdsPower Browser
Yes
AliToolbox
Yes
CJdropshipping
Yes
CedCommerce
Yes
ChatDaddy
Yes
Degpeg
Yes
GCash
Yes
Graas
Yes
Jet Commerce
Yes
Lazada
No
Integrations
AdsPower Browser
No
AliToolbox
No
CJdropshipping
No
CedCommerce
No
ChatDaddy
No
Degpeg
No
GCash
No
Graas
No
Jet Commerce
No
Lazada
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Monthly subscription plans are tailored to business needs. Enterprise pricing is customized based on business scale, data volume, and specific requirements.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Alibaba Group
Founded
1999
Country
China
Website
www.lazada.com/en/
Vendor Details
Company Name
TIA Reviews Pte. Ltd.
Founded
2026
Country
Singapore
Website
tia-reviews.com
Product Features
Marketplace
Catalog Management
No
Category Management
No
Fee / Commission Management
No
Order Management
No
Payment Processing
No
Promotions Management
No
Returns Management
No
SEO Management
No
Shopping Cart
No
Vendor Portal
No
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No