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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Lazada's innovative technology, logistics, and payment systems continuously adapt, creating a connected shopping experience across the diverse Southeast Asian landscape that is both safe and enjoyable. At Lazada, the pace of change is relentless; as the expectations of savvy consumers and dynamic retailers escalate, we consistently stay ahead of the curve. The Lazada lifestyle transforms retail boundaries, offering captivating and personalized experiences tailored to each market we serve. Explore a world of possibilities with Lazada at your fingertips. With our platform, any business has the potential to expand and thrive as a leading eBusiness. Let us empower your growth ambitions in the region and discover how Lazada can help elevate your business to new heights. Unleash your potential and embark on a journey of success with us today.

Description

Tia is a cloud-based platform designed for managing reviews and buyer communications specifically tailored for e-commerce brands, marketplace sellers, and agencies overseeing multiple stores. It consolidates reviews and customer chats from various platforms such as Shopee, Lazada, Tokopedia, and TikTok Shop into a unified workspace. With the aid of AI tools, it can automatically draft and send responses to customer inquiries and reviews, maintaining the brand's distinct voice and adapting to the buyer's language. Teams can implement reply templates and establish rules to ensure consistent handling of recurring customer interactions. Additionally, review analytics categorize customer feedback to highlight both compliments and issues, while comprehensive reports monitor response times and overall store ratings. By integrating marketplace communications, response management workflows, and feedback analysis, Tia equips teams with the tools necessary to oversee customer interactions across multiple stores effectively. Operating entirely in the cloud, Tia eliminates the need for any local software installation, making it accessible and user-friendly for all businesses. Overall, Tia not only streamlines customer communication but also enhances the overall customer experience by providing valuable insights into buyer sentiments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AdsPower Browser Yes 
AliToolbox Yes 
CJdropshipping Yes 
CedCommerce Yes 
ChatDaddy Yes 
Degpeg Yes 
GCash Yes 
Graas Yes 
Jet Commerce Yes 
Lazada No 
PriceRest Yes 
Reviewsub Yes 
Shopmatic Yes 
Split Dragon Yes 
Supermetrics Yes 
Unicommerce Yes 
Vin OMS Yes 
Vin Reco Yes 
Zetpy Yes 

Integrations

AdsPower Browser No 
AliToolbox No 
CJdropshipping No 
CedCommerce No 
ChatDaddy No 
Degpeg No 
GCash No 
Graas No 
Jet Commerce No 
Lazada Yes 
PriceRest No 
Reviewsub No 
Shopmatic No 
Split Dragon No 
Supermetrics No 
Unicommerce No 
Vin OMS No 
Vin Reco No 
Zetpy No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Monthly subscription plans are tailored to business needs. Enterprise pricing is customized based on business scale, data volume, and specific requirements.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Alibaba Group

Founded

1999

Country

China

Website

www.lazada.com/en/

Vendor Details

Company Name

TIA Reviews Pte. Ltd.

Founded

2026

Country

Singapore

Website

tia-reviews.com

Product Features

Marketplace

Catalog Management No 
Category Management No 
Fee / Commission Management No 
Order Management No 
Payment Processing No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Vendor Portal No 

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

Alternatives

Zyene Reviews Reviews

Zyene Reviews

Zyene, Inc.
Zetpy Reviews

Zetpy

Zetpy.com