Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We are in the process of creating a web application designed to simplify data synchronization and integration for all users. Layer2 Smoove will enable seamless syncing of data from Microsoft Dynamics 365 CRM to SharePoint, accessible from anywhere at any time, without requiring any technical expertise! With a sleek and user-friendly interface, Layer2 Smoove ensures a smooth experience for all users. Being a web-based solution, there's no installation necessary; simply log in to start synchronizing your data! Hosted securely in Microsoft's Azure cloud within Europe, we are committed to adhering to the EU's Global Data Protection Regulation (GDPR). The application also offers expandable options, allowing for the integration of additional features and functionalities as needed. By leveraging the advantages of cloud services, businesses can enhance their agility and mitigate the risk of costly errors. Initially, Layer2 Smoove will be available as a free beta version with limited features to help users get started. This approach allows us to gather valuable feedback for future enhancements while empowering users to explore the tool’s potential.
Description
Integrate your Skype for Business (previously known as Lync) or TAPI-compatible PBX with Dynamics CRM/Dynamics 365 and Dynamics NAV to capture details regarding every incoming and outgoing call. You can selectively and flexibly determine what stored information is displayed for each call within ProCTI. With just a single click, access your contact details, service cases, email addresses, and current contracts! You can create leads, contacts, tasks, notes, emails, and activities in relation to the caller. Additionally, initiate or redirect calls, view and manage your upcoming appointments, and search for leads, contacts, and companies – all seamlessly within ProCTI. The user-friendly management system allows for varied access rights to your data depending on user roles. The standard version of ProCTI is compatible with various Microsoft Dynamics versions, Uniconta, and Computer Telephony Integration (CTI). Take advantage of the vast functionalities available, including the display of contact information, company names, notes, activities, service cases, email addresses, credit restrictions, and active contracts, among others. This integration enhances productivity and streamlines communication within your organization.
API Access
Has API
API Access
Has API
Pricing Details
€89 per year
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Layer2
Founded
1991
Country
Germany
Website
www.layer2solutions.com/products/layer2-smoove
Vendor Details
Company Name
Provaria
Country
Austria
Website
www.proaddon.com/en/addons/procti/
Product Features
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
Product Features
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services