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Average Ratings 0 Ratings

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ease
features
design
support

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Description

We are in the process of creating a web application designed to simplify data synchronization and integration for all users. Layer2 Smoove will enable seamless syncing of data from Microsoft Dynamics 365 CRM to SharePoint, accessible from anywhere at any time, without requiring any technical expertise! With a sleek and user-friendly interface, Layer2 Smoove ensures a smooth experience for all users. Being a web-based solution, there's no installation necessary; simply log in to start synchronizing your data! Hosted securely in Microsoft's Azure cloud within Europe, we are committed to adhering to the EU's Global Data Protection Regulation (GDPR). The application also offers expandable options, allowing for the integration of additional features and functionalities as needed. By leveraging the advantages of cloud services, businesses can enhance their agility and mitigate the risk of costly errors. Initially, Layer2 Smoove will be available as a free beta version with limited features to help users get started. This approach allows us to gather valuable feedback for future enhancements while empowering users to explore the tool’s potential.

Description

Integrate your Skype for Business (previously known as Lync) or TAPI-compatible PBX with Dynamics CRM/Dynamics 365 and Dynamics NAV to capture details regarding every incoming and outgoing call. You can selectively and flexibly determine what stored information is displayed for each call within ProCTI. With just a single click, access your contact details, service cases, email addresses, and current contracts! You can create leads, contacts, tasks, notes, emails, and activities in relation to the caller. Additionally, initiate or redirect calls, view and manage your upcoming appointments, and search for leads, contacts, and companies – all seamlessly within ProCTI. The user-friendly management system allows for varied access rights to your data depending on user roles. The standard version of ProCTI is compatible with various Microsoft Dynamics versions, Uniconta, and Computer Telephony Integration (CTI). Take advantage of the vast functionalities available, including the display of contact information, company names, notes, activities, service cases, email addresses, credit restrictions, and active contracts, among others. This integration enhances productivity and streamlines communication within your organization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365
Microsoft Azure
Microsoft SharePoint

Integrations

Microsoft Dynamics 365
Microsoft Azure
Microsoft SharePoint

Pricing Details

€89 per year
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Layer2

Founded

1991

Country

Germany

Website

www.layer2solutions.com/products/layer2-smoove

Vendor Details

Company Name

Provaria

Country

Austria

Website

www.proaddon.com/en/addons/procti/

Product Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Product Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

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