Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

LateShipment.com is driven by a single mission: to make shipping more transparent. We understand that shipping companies, even though they pay for shipping, have little control over their carriers and work to rectify that imbalance. Our innovative delivery management solutions enable retailers to seamlessly create post-purchase experiences. Meanwhile, our automated parcel audit solutions improve performance accountability and help businesses recover millions in shipping refunds.

Description

We integrate with your UPS and FedEx accounts to automatically secure refunds on your behalf. Are you aware of how much you could be losing? Many businesses are unaware of the extent to which they overpay for shipping services. The potential for savings is often hidden, and managing UPS and FedEx invoices can feel like an endless task. Our Free Savings Report can pinpoint the most significant areas where you can save money. Max employs cutting-edge Artificial Intelligence to offer valuable insights, monitor discrepancies, and even file refund claims for delayed shipments automatically. Additionally, Max will detect any lost or damaged packages, handle returns for unutilized labels, generate exception and surcharge reports, and much more. You will receive alerts about actions you can take to enhance your shipping practices. Leverage our analytics platform to discover actionable insights aimed at unlocking substantial cost savings, all at no charge for users. Engage with our knowledgeable team to learn about our system, explore our analytics, and see just how much you can save by utilizing our platform. Don't miss out on optimizing your shipping process and maximizing your savings potential.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Klaviyo Yes 

Integrations

Klaviyo No 

Pricing Details

Please schedule a free call with us to learn more about pricing.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

LateShipment Inc.

Founded

2012

Country

United States

Website

www.lateshipment.com

Vendor Details

Company Name

Refund Geeks

Founded

2017

Country

United States

Website

www.refundgeeks.com

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis Yes 

Parcel Audit

Auditing & Claim Filing Services Yes 
Automated Audit Yes 
Automated Claim Filing Yes 
Carrier Invoice Auditing Yes 
Cost Recovery Reporting Yes 
Data Import No 
Exceptions Management Yes 
Package Analytics Yes 
Predictive Analytics Yes 
Shipping Monitoring Yes 
Shipping Optimization Yes 
Third Party Management Yes 

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight No 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Product Features

Parcel Audit

Auditing & Claim Filing Services Yes 
Automated Audit Yes 
Automated Claim Filing Yes 
Carrier Invoice Auditing Yes 
Cost Recovery Reporting Yes 
Data Import Yes 
Exceptions Management Yes 
Package Analytics Yes 
Predictive Analytics Yes 
Shipping Monitoring Yes 
Shipping Optimization Yes 
Third Party Management Yes 

Shipping

Air Shipping Yes 
Bills of Lading No 
Container Shipping No 
Freight Shipping Yes 
Ground Shipping Yes 
Import / Export Yes 
Ocean Shipping No 
Parcel Shipping Yes 
Quotes / Estimates No 
Shipment Tracking Yes 
Warehouse Management Yes 

Alternatives

Alternatives