Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Latchel streamlines your maintenance inquiries and connects residents with professionals for services like house cleaning, furniture assembly, and emergency assistance. As a unique platform, Latchel merges revenue-enhancing resident amenities with maintenance software, enabling property managers to provide exceptional customer support. By acting as your primary communications team, Latchel helps safeguard your valuable time. This innovative service delights residents with a blend of lifestyle and financial benefits, maintaining an impressive average rating of 4.8 out of 5 stars for resident satisfaction. For the first time, property managers can boost their income through an unparalleled resident amenity while simultaneously enhancing their maintenance offerings within a single platform. Additionally, the platform ensures that 5-star resident reviews are automatically shared across your online profiles, giving your marketing efforts a significant lift. With Latchel's communication team serving as your dedicated customer service center, you can focus on what truly matters. This comprehensive approach not only improves resident engagement but also elevates the overall standard of property management.
Description
TapHero is an innovative platform for managing maintenance requests and ticketing, specifically tailored for homeowners associations (HOAs), condominium associations, and property managers seeking to streamline the handling of community maintenance concerns. Homeowners can easily submit their requests via email, which TapHero promptly transforms into well-organized service tickets. Utilizing AI-driven triage, the platform effectively classifies requests, facilitates ongoing conversations, and allows property managers to assign tickets, oversee response times, and monitor the status of resolutions through a unified dashboard. This email-centric approach eliminates the need for residents to access a portal or download an app, thereby significantly lowering barriers to adoption while enhancing transparency and accountability in community maintenance operations. Furthermore, TapHero ensures that all communication between residents, management teams, and service vendors is well-documented, fostering a collaborative environment in addressing maintenance issues.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Gmail
Google Calendar
Rent Manager
RentRedi
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$0
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Latchel
Country
United States
Website
latchel.com
Vendor Details
Company Name
TapHero
Country
United States
Website
taphero.com
Product Features
Rental Property Management
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management
Product Features
HOA
Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management
Rental Property Management
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management