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Description
LaborWise is an innovative office management tool designed specifically for labor unions. This comprehensive software integrates various functionalities such as member rosters, grievance and disciplinary case management, electronic forms and signatures, task tracking, deadline reminders, a shared calendar, team communication, member emails, and online dues payment processing into a single platform. The member database is equipped to store essential information including contact details, departmental affiliations, membership statuses, custom data fields, relevant documents, and each member's historical case activities. Users can easily import member rosters from Excel or CSV files, with the system automatically omitting any duplicate entries. Grievance processes are streamlined to align with each union's specific contractual requirements, complete with timely reminders ahead of deadlines. Union forms and letters can be uploaded for completion with case-specific details, enabling the collection of e-signatures seamlessly. Members have the convenience of paying their dues online through credit cards or bank accounts. Comprehensive reports are generated, addressing aspects such as membership statistics, case outcomes, settlements, and compliance with deadlines. Each union's information is securely maintained separately and undergoes nightly backups for data protection. LaborWise is accessible via web browsers and can be installed on mobile devices, complete with push notifications for important updates. Smaller unions can take advantage of a free plan, while the Pro version offers a 30-day trial without requiring credit card information. This combination of features makes LaborWise an invaluable resource for labor unions striving for improved management and efficiency.
Description
We assist credit unions in crafting standout member experiences by gathering Voice of Member feedback and utilizing a robust, specialized analytics platform tailored to the industry. This solution provides a comprehensive overview of every key metric related to member experience, accessible to all stakeholders in a single location. We deliver insights in real-time, across all channels, every day. MemberXP is designed to evaluate each touchpoint of a member's journey, from initial enrollment in the credit union to securing loans and utilizing mobile applications, ensuring that we ask the right questions to identify both the positive and negative aspects of each unique member path. Rather than relying on a single feedback source or juggling multiple vendors, MemberXP empowers you to gather member insights wherever and whenever they prefer to engage, whether that be online, via mobile, over the phone, on tablets, and more. With our solution specifically crafted for retail finance, our proprietary analytics provide critical answers to questions unique to credit unions. Additionally, MemberXP's specialized alerts and tracking capabilities are instrumental in fostering member loyalty, ensuring that your credit union can continually adapt to meet the evolving needs of its members. By leveraging these insights, credit unions can enhance their service offerings and build stronger relationships with their members.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Facebook
No
Microsoft PowerPoint
No
X (Twitter)
No
Yelp
No
Integrations
Facebook
Yes
Microsoft PowerPoint
Yes
X (Twitter)
Yes
Yelp
Yes
Pricing Details
$49/month
A free plan is available for small unions. The Pro plan includes a 30-day trial with no credit card. Paid pricing starts at $49 per month.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
LaborWise
Founded
2026
Country
United States
Website
laborwise.io
Vendor Details
Company Name
MemberXP
Country
United States
Website
www.memberxp.com
Product Features
Membership Management
Application Management
No
Automatic Renewals
No
Committee Management
No
Dues Management
No
Email Marketing
No
Event Management
No
Member Directory
No
Member Portal
No
Member Types
No
Membership Database
No
Nonprofit Membership
No
Payment Processing
No
Website Management
No
Product Features
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
Yes
Survey Management
No
Text Analysis
Yes
Trend Analysis
Yes
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
Yes
Complaint Monitoring
No
Feedback Collection
No
Survey Management
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Alternatives
No Alternatives
