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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

LASERWAR CRM serves as a comprehensive cloud-based management platform tailored for clubs that engage in laser tag, paintball, airsoft, and other rental-based gaming activities. It consolidates customer information, booking requests, and a game calendar into one accessible location while offering features to assign instructors, oversee venues, and plan events effectively. Staff members can monitor equipment and merchandise, create and reserve game packages, and keep track of the condition of their gear. Additionally, the system has the capability to generate a mini-site for clubs, facilitating online inquiries, customer discounts, and loyalty programs, alongside options for email and SMS notifications as well as IP telephony with compatible providers. Detailed reports are available to summarize bookings, staff performance, income, and expenditures, complete with options for exporting or printing data. This system is designed specifically for club owners and staff who are responsible for managing daily bookings, customer interactions, equipment oversight, and financial operations, ensuring an efficient and streamlined operational process. Ultimately, it empowers clubs to enhance their customer experience while maintaining organized and effective management practices.

Description

Establish guidelines for advanced booking parameters, maximum reservations allowed, duration of bookings, and rules pertaining to peak hours. Organize club events that include reservation capabilities, enabling members to RSVP and specify their guests. Share club announcements, upload important documents, and utilize customizable email groups to streamline communication with your members. Arrange recurring bookings for teams, club activities, and clinics, accommodating multiple courts or resources simultaneously. Effortlessly oversee dedicated courts and multipurpose facilities that cater to both tennis and pickleball. Promptly assess and approve user access requests, or opt for complete automation of new member registrations. Securely process online payments for membership fees and bookings. Set reservation charges based on court, day, and time, with the option to automatically cancel reservations that remain unpaid. Additionally, access and download comprehensive reports detailing reservations, payments, and usage of facilities to better manage your club's operations. This comprehensive management system ensures smooth operations and enhances member engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Zadarma Yes 

Integrations

Zadarma No 

Pricing Details

$0
Start: 0 RUB/month (1 user, up to 200 clients, 1 game venue, 30 equipment units). Optima: 599 RUB/month (up to 5 users, 2,000 clients, 5 venues, 50 equipment units). Business: 999 RUB/month, with unlimited listed users, clients, venues and equipment. The pricing page also advertises one month free on Optima and Business. A separate Optima demo is promoted; its duration is inconsistent across official pages (two weeks on the pricing/English pages; one day in an FAQ demo embed).
Free Trial Yes 
Free Version Yes 

Pricing Details

$17 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CYBERTAG

Country

Russia

Website

laserwar.club/

Vendor Details

Company Name

YourCourts.com

Website

www.yourcourts.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Club Management

Attendance Tracking No 
Billing & Invoicing No 
Check-In Manager No 
Contract Management No 
Employee Management No 
Event Management No 
Inventory Management No 
Marketing Management No 
Member Portal No 
Membership Management No 
Payment Processing No 
Point of Sale (POS) No 

Alternatives

Alternatives