Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
LASERWAR CRM serves as a comprehensive cloud-based management platform tailored for clubs that engage in laser tag, paintball, airsoft, and other rental-based gaming activities. It consolidates customer information, booking requests, and a game calendar into one accessible location while offering features to assign instructors, oversee venues, and plan events effectively. Staff members can monitor equipment and merchandise, create and reserve game packages, and keep track of the condition of their gear. Additionally, the system has the capability to generate a mini-site for clubs, facilitating online inquiries, customer discounts, and loyalty programs, alongside options for email and SMS notifications as well as IP telephony with compatible providers. Detailed reports are available to summarize bookings, staff performance, income, and expenditures, complete with options for exporting or printing data. This system is designed specifically for club owners and staff who are responsible for managing daily bookings, customer interactions, equipment oversight, and financial operations, ensuring an efficient and streamlined operational process. Ultimately, it empowers clubs to enhance their customer experience while maintaining organized and effective management practices.
Description
PlayPro is a comprehensive management platform hosted in the cloud, designed specifically for a variety of leisure and entertainment venues such as bowling alleys, padel clubs, escape rooms, karting centers, laser tag facilities, trampoline parks, golf courses, climbing gyms, and many more attractions. This platform integrates numerous functionalities, including online bookings, ticket sales, point of sale systems, customer databases, gift card management, membership programs, dynamic pricing strategies, invoicing, and employee scheduling. Venue operators can effectively oversee both online and in-person sales, utilize ticket scanning, manage operations across multiple locations, and provide mobile applications tailored to their brand for customer reservations and account management. In addition, PlayPro offers marketing tools, detailed reporting and analytics, an AI-driven booking assistant, and an open REST API with webhooks to facilitate daily tasks and connections with third-party services. The platform provides a free plan that allows for up to 300 reservations each month and includes access to two activities, while its paid plans enhance the experience with features like unlimited reservations and advanced CRM, invoicing, and point-of-sale capabilities, catering to the diverse needs of operators in the leisure industry. This enables them to streamline their operations while improving customer engagement and satisfaction.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Google Calendar
No
Mailjet
No
Make
No
Stripe
No
Twilio
No
Zadarma
Yes
Zapier
No
Integrations
Google Calendar
Yes
Mailjet
Yes
Make
Yes
Stripe
Yes
Twilio
Yes
Zadarma
No
Zapier
Yes
Pricing Details
$0
Start: 0 RUB/month (1 user, up to 200 clients, 1 game venue, 30 equipment units). Optima: 599 RUB/month (up to 5 users, 2,000 clients, 5 venues, 50 equipment units). Business: 999 RUB/month, with unlimited listed users, clients, venues and equipment. The pricing page also advertises one month free on Optima and Business. A separate Optima demo is promoted; its duration is inconsistent across official pages (two weeks on the pricing/English pages; one day in an FAQ demo embed).
Free Trial
Yes
Free Version
Yes
Pricing Details
€39/month
The free plan costs €0 and is available indefinitely, with up to 300 reservations per month and two activities. Essentiel costs €39/month and Pro costs €119/month; both include a 15-day free trial. Premium costs €199/month. Plans have no sales commission, and subscriptions can be changed monthly without fees.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CYBERTAG
Country
Russia
Website
laserwar.club/
Vendor Details
Company Name
PlayPro
Founded
2022
Country
France
Website
playpro.fr
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Venue Management
Attendee Management
No
Billing & Invoicing
No
Contract Management
No
Customer Management
No
Event Management
No
Food & Beverage Management
No
Multi-Facility
No
Reservations Management
No
Resource Booking
No
Sales Management
No
Staff Management
No