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ease
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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

LASERWAR CRM serves as a comprehensive cloud-based management platform tailored for clubs that engage in laser tag, paintball, airsoft, and other rental-based gaming activities. It consolidates customer information, booking requests, and a game calendar into one accessible location while offering features to assign instructors, oversee venues, and plan events effectively. Staff members can monitor equipment and merchandise, create and reserve game packages, and keep track of the condition of their gear. Additionally, the system has the capability to generate a mini-site for clubs, facilitating online inquiries, customer discounts, and loyalty programs, alongside options for email and SMS notifications as well as IP telephony with compatible providers. Detailed reports are available to summarize bookings, staff performance, income, and expenditures, complete with options for exporting or printing data. This system is designed specifically for club owners and staff who are responsible for managing daily bookings, customer interactions, equipment oversight, and financial operations, ensuring an efficient and streamlined operational process. Ultimately, it empowers clubs to enhance their customer experience while maintaining organized and effective management practices.

Description

PlayPro is a comprehensive management platform hosted in the cloud, designed specifically for a variety of leisure and entertainment venues such as bowling alleys, padel clubs, escape rooms, karting centers, laser tag facilities, trampoline parks, golf courses, climbing gyms, and many more attractions. This platform integrates numerous functionalities, including online bookings, ticket sales, point of sale systems, customer databases, gift card management, membership programs, dynamic pricing strategies, invoicing, and employee scheduling. Venue operators can effectively oversee both online and in-person sales, utilize ticket scanning, manage operations across multiple locations, and provide mobile applications tailored to their brand for customer reservations and account management. In addition, PlayPro offers marketing tools, detailed reporting and analytics, an AI-driven booking assistant, and an open REST API with webhooks to facilitate daily tasks and connections with third-party services. The platform provides a free plan that allows for up to 300 reservations each month and includes access to two activities, while its paid plans enhance the experience with features like unlimited reservations and advanced CRM, invoicing, and point-of-sale capabilities, catering to the diverse needs of operators in the leisure industry. This enables them to streamline their operations while improving customer engagement and satisfaction.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Google Calendar No 
Mailjet No 
Make No 
Stripe No 
Twilio No 
Zadarma Yes 
Zapier No 

Integrations

Google Calendar Yes 
Mailjet Yes 
Make Yes 
Stripe Yes 
Twilio Yes 
Zadarma No 
Zapier Yes 

Pricing Details

$0
Start: 0 RUB/month (1 user, up to 200 clients, 1 game venue, 30 equipment units). Optima: 599 RUB/month (up to 5 users, 2,000 clients, 5 venues, 50 equipment units). Business: 999 RUB/month, with unlimited listed users, clients, venues and equipment. The pricing page also advertises one month free on Optima and Business. A separate Optima demo is promoted; its duration is inconsistent across official pages (two weeks on the pricing/English pages; one day in an FAQ demo embed).
Free Trial Yes 
Free Version Yes 

Pricing Details

€39/month
The free plan costs €0 and is available indefinitely, with up to 300 reservations per month and two activities. Essentiel costs €39/month and Pro costs €119/month; both include a 15-day free trial. Premium costs €199/month. Plans have no sales commission, and subscriptions can be changed monthly without fees.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CYBERTAG

Country

Russia

Website

laserwar.club/

Vendor Details

Company Name

PlayPro

Founded

2022

Country

France

Website

playpro.fr

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Venue Management

Attendee Management No 
Billing & Invoicing No 
Contract Management No 
Customer Management No 
Event Management No 
Food & Beverage Management No 
Multi-Facility No 
Reservations Management No 
Resource Booking No 
Sales Management No 
Staff Management No 

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