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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Contemporary customer service solutions encompass a variety of platforms such as email, chat, inquiry forums, telephone communication, social media, and FAQ sections. Kundo offers a comprehensive suite of tools that integrates all these digital channels into one unified interface, allowing you to maintain a clear overview and exert greater control over customer interactions. We understand that delivering exceptional customer service requires more than simply employing advanced tools; hence, our aim is to support you in every aspect of your customer service journey. To discover our full range of offerings, click here! To maximize your experience with Kundo's products, we assign a dedicated Success Manager who is committed to ensuring your success! This professional will assist you not only in getting started but also in training your entire team, remaining readily available for any questions you may have. Additionally, we collaborate with our partners to offer training sessions focused on optimizing customer interactions through digital channels, enhancing your team's effectiveness even further. Your path to outstanding customer service is just a step away!

Description

Create, oversee, and profit from your customer database with our automated solution that streamlines contact organization, enables effective tracking of your top clients, and allows for tailored experiences to keep you memorable. It's interesting to note that a mere 20% of your clientele can contribute to 80% of your income, highlighting the importance of optimizing your outreach and revenue generation by effectively managing your existing customer data. By identifying your key customers and engaging them with customized messaging, you can foster enduring relationships that benefit your business. LocalContacts offers a suite of features designed to enhance customer interactions and facilitate database growth through various channels of engagement. Our support teams are committed to ensuring your success, providing assistance every step of the way. With an emphasis on customization, you can personalize everything from your messaging to your branding. Our top-tier features include a user-friendly cloud-based dashboard that simplifies the process of gathering customer data while also providing performance tracking and analysis tools. Prioritizing your most significant customers is crucial for sustained growth and profitability in today's competitive market.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Kundo

Country

Sweden

Website

kundo.se

Vendor Details

Company Name

OneLocal

Founded

2013

Country

Canada

Website

info.onelocal.com/referralmagic

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

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