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features
design
support

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Description

With Krepling’s intuitive no-code, drag-and-drop visual builder, you can effectively manage and enhance every facet of your front-end store and workflows. Boost your revenue through robust end-to-end automation processes. Craft exceptional customer journeys utilizing an array of limitless commerce services. Seamlessly integrate your store with advanced shipping solutions to simplify the generation of return labels, shipping notifications, and much more. Automation can be activated by various triggers such as checkout, product browsing, return actions, third-party applications, or virtually any event. Gather and analyze customer data using a variety of specific filters, including business-related metadata. Monitor your top-selling items, keep an eye on emerging trends, and maintain an understanding of crucial performance indicators. Design a visually appealing store that performs excellently across web, mobile, tablets, and wherever your customers may discover you. Adjust your store in real-time to enhance optimization and ensure it connects smoothly with your existing integrations and workflows. As you refine your approach, your store can evolve to meet the ever-changing needs of your customers.

Description

ParcelWILL is CWILL’s all-in-one post-purchase management platform designed to transform how Shopify DTC brands handle fulfillment and returns. Previously known as ParcelPanel, the updated solution unifies order tracking, automated returns, and shipping protection under one dashboard. Merchants can replace generic carrier pages with branded tracking experiences that reduce “Where is my order?” inquiries by up to 75%. Automated notifications and real-time updates keep customers informed, building trust and driving repeat purchases. The returns and exchanges system prioritizes exchange-first workflows, helping brands recover lost revenue instead of issuing refunds. A self-service portal reduces manual support workload while streamlining operations for internal teams. Shipping protection options at checkout safeguard margins and resolve claims quickly, minimizing friction. ParcelWILL integrates with 50+ Shopify apps and supports 1,400+ global carriers for comprehensive tracking coverage. Built for Shopify certification ensures security, performance, and seamless compatibility. With measurable improvements in retention and repeat sales, ParcelWILL turns post-purchase moments into long-term revenue opportunities.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Zendesk
Axis LMS
CJdropshipping
CWILL
Fera
Gorgias
Growave
HubSpot CRM
Intercom
Klaviyo
Mailchimp
PageFly
QuickBooks Online
ShipStation
Shopify Email
Slack
Stamped
Twilio
UpOrder
WooCommerce

Integrations

Zendesk
Axis LMS
CJdropshipping
CWILL
Fera
Gorgias
Growave
HubSpot CRM
Intercom
Klaviyo
Mailchimp
PageFly
QuickBooks Online
ShipStation
Shopify Email
Slack
Stamped
Twilio
UpOrder
WooCommerce

Pricing Details

$35 per month
Free Trial
Free Version

Pricing Details

$11 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Krepling

Founded

2020

Country

United States

Website

www.krepling.com

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com/parcelwill/

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Alternatives

Alternatives