Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

By providing actionable, real-time insights and intelligence, we empower innovative businesses to strategically plan, expand, and transition sustainably into the future. With Kpler's transformative platforms, you can maintain a competitive edge by accessing the most comprehensive data precisely when you need it. Gain mastery over more than 40 commodities, identify emerging trends, manage storage effectively, and forecast prices accurately. Position yourself ahead of market dynamics and adapt seamlessly to the energy transition by leveraging real-time insights into power markets and renewable fuel data. Discover global freight trends, monitor container movements, and enhance your fleet management using resources from the largest AIS network worldwide. Access key fundamental data across various sectors, including crude oil, refined products, chemicals, and dry bulk, to achieve clarity in physical commodity markets. Our commitment is to deliver transparency for all stakeholders within the ecosystem, ensuring you can navigate complexities with confidence. As the energy landscape shifts, stay informed with critical real-time updates on European power, LNG, coal, and other vital sectors to maintain your advantage in the evolving power market landscape.

Description

Salesforce Agentforce Energy & Utilities is a purpose-built CRM platform tailored to the evolving needs of energy providers and utility companies. It centralizes customer, billing, asset, and operational data into a unified system. AI-powered automation enhances contact center performance with intelligent chat, digital self-service, and multi-channel engagement. Sales teams benefit from industry-specific configure, price, and quote capabilities designed for complex energy products and services. Order management and guided selling streamline customer acquisition and retention processes. The platform includes a comprehensive industry data model that supports both regulated and competitive markets. Clean energy program management tools help utilities track conservation initiatives and sustainability efforts. Field service and asset management features optimize workforce productivity and operational costs. Integration with Data 360, Tableau, MuleSoft, and business intelligence tools enhances analytics and decision-making. Agentforce Energy & Utilities empowers organizations to modernize operations, improve customer satisfaction, and accelerate digital transformation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CloudHub No 
Salesforce No 
Salesforce Data 360 No 
Slack No 
Tableau No 

Integrations

CloudHub Yes 
Salesforce Yes 
Salesforce Data 360 Yes 
Slack Yes 
Tableau Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$275 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Kpler

Founded

2014

Country

United States

Website

www.kpler.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/energy-utilities/cloud/

Alternatives

TradeInt Reviews

TradeInt

Trade Intelligence Global Pte Ltd

Alternatives

Descartes Datamyne Reviews

Descartes Datamyne

Descartes Systems Group
WMTC Utility Billing System Reviews

WMTC Utility Billing System

White Mountain Technology
Vizion API Reviews

Vizion API

Vizion