Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
By providing actionable, real-time insights and intelligence, we empower innovative businesses to strategically plan, expand, and transition sustainably into the future. With Kpler's transformative platforms, you can maintain a competitive edge by accessing the most comprehensive data precisely when you need it. Gain mastery over more than 40 commodities, identify emerging trends, manage storage effectively, and forecast prices accurately. Position yourself ahead of market dynamics and adapt seamlessly to the energy transition by leveraging real-time insights into power markets and renewable fuel data. Discover global freight trends, monitor container movements, and enhance your fleet management using resources from the largest AIS network worldwide. Access key fundamental data across various sectors, including crude oil, refined products, chemicals, and dry bulk, to achieve clarity in physical commodity markets. Our commitment is to deliver transparency for all stakeholders within the ecosystem, ensuring you can navigate complexities with confidence. As the energy landscape shifts, stay informed with critical real-time updates on European power, LNG, coal, and other vital sectors to maintain your advantage in the evolving power market landscape.
Description
Salesforce Agentforce Energy & Utilities is a purpose-built CRM platform tailored to the evolving needs of energy providers and utility companies. It centralizes customer, billing, asset, and operational data into a unified system. AI-powered automation enhances contact center performance with intelligent chat, digital self-service, and multi-channel engagement. Sales teams benefit from industry-specific configure, price, and quote capabilities designed for complex energy products and services. Order management and guided selling streamline customer acquisition and retention processes. The platform includes a comprehensive industry data model that supports both regulated and competitive markets. Clean energy program management tools help utilities track conservation initiatives and sustainability efforts. Field service and asset management features optimize workforce productivity and operational costs. Integration with Data 360, Tableau, MuleSoft, and business intelligence tools enhances analytics and decision-making. Agentforce Energy & Utilities empowers organizations to modernize operations, improve customer satisfaction, and accelerate digital transformation.
API Access
Has API
No
API Access
Has API
No
Integrations
CloudHub
No
Salesforce
No
Salesforce Data 360
No
Slack
No
Tableau
No
Integrations
CloudHub
Yes
Salesforce
Yes
Salesforce Data 360
Yes
Slack
Yes
Tableau
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$275 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Kpler
Founded
2014
Country
United States
Website
www.kpler.com
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/energy-utilities/cloud/