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Description
Kolank is an advanced automation platform that leverages AI technology tailored specifically for freight brokerage operations. This innovative platform streamlines operational communication and automates workflows across various channels, such as email, chat, and messaging, allowing brokerage teams to ensure consistent coverage around the clock without needing to proportionately increase their workforce.
Key Features
Comprehensive Communication Oversight
Kolank facilitates the management of interactions with both carriers and customers through a single interface that integrates Email, Google Chat, and Telegram. It preserves the context of conversations across different channels and allows for the sharing of essential documents, including proof of delivery, bills of lading, rate confirmations, and invoices.
Workflow Automation for Operations
Customer Interactions: The platform automates status updates, notifications regarding delays, and confirmations of deliveries.
Carrier Management: It supports insurance verification, aids in rate negotiations, and automates check calls.
Load Monitoring: Users receive real-time tracking of drivers, accurate ETA predictions, and alerts for any potential exceptions that may arise during transit.
By combining these capabilities, Kolank enhances the efficiency and effectiveness of freight brokerage teams, ultimately leading to improved service delivery.
Description
AI agents are designed to assist brokers and carriers in increasing their freight movement and success rates. They can uncover lost revenue hiding in your team's emails, enabling faster and more efficient quoting processes. By eliminating the need for manual load construction, these agents significantly reduce the likelihood of data entry mistakes. With the power of AI, they can extract essential quote details from any format seamlessly. Furthermore, automated email classification allows for the immediate identification of incoming quotes, streamlining workflow. Instant pricing for freight can be achieved using your chosen pricing tools, enhancing efficiency. Clients receive professional quote responses tailored to their preferences, ensuring satisfaction. Additionally, comprehensive analytics provide insights into opportunities based on win/loss metrics, routes, customers, representatives, and more. By reducing the chances of data entry errors, these agents help mitigate billing and operational complications. Advanced technologies like computer vision and natural language processing ensure results with human-level precision. Vooma is capable of interpreting load data from various sources, including PDF orders, rate confirmations, spreadsheets, plain text emails, and even screenshots. You can review the extracted results intuitively prior to integration with your TMS, guaranteeing accuracy. Furthermore, Vooma continuously adapts to your preferred data organization, ensuring a customized experience tailored to your specific needs.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$200/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Kolank
Founded
2023
Country
United States
Website
kolank.ai/
Vendor Details
Company Name
Vooma
Founded
2023
Country
United States
Website
www.vooma.com
Product Features
Product Features
Freight
3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills
