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Description
Kolank is an advanced automation platform that leverages AI technology tailored specifically for freight brokerage operations. This innovative platform streamlines operational communication and automates workflows across various channels, such as email, chat, and messaging, allowing brokerage teams to ensure consistent coverage around the clock without needing to proportionately increase their workforce.
Key Features
Comprehensive Communication Oversight
Kolank facilitates the management of interactions with both carriers and customers through a single interface that integrates Email, Google Chat, and Telegram. It preserves the context of conversations across different channels and allows for the sharing of essential documents, including proof of delivery, bills of lading, rate confirmations, and invoices.
Workflow Automation for Operations
Customer Interactions: The platform automates status updates, notifications regarding delays, and confirmations of deliveries.
Carrier Management: It supports insurance verification, aids in rate negotiations, and automates check calls.
Load Monitoring: Users receive real-time tracking of drivers, accurate ETA predictions, and alerts for any potential exceptions that may arise during transit.
By combining these capabilities, Kolank enhances the efficiency and effectiveness of freight brokerage teams, ultimately leading to improved service delivery.
Description
The organization and management of loads involve careful planning, execution, and tracking to ensure that resources are used efficiently while minimizing transportation expenses. Utilize AI visual search for scanning rate confirmations and seamlessly integrate necessary information into LoadOps. Additionally, leverage pre-existing templates for regular loads to streamline data entry processes. Monitor driver schedules, statuses, time off, gaps, and locations from a consolidated interface, making it simpler to assess driver utilization and availability while pinpointing gaps and potential assignments. Communicate load details with drivers to keep abreast of their positions and statuses, while also ensuring they are updated on payment information. Facilitate the signing and sharing of documents directly through the driver app to expedite the delivery process, allowing for faster payments. With all essential documents accessible in one centralized location, you can enhance operational efficiency and improve overall workflow. This integrated approach not only saves time but also fosters better communication between drivers and logistics managers.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$200/month
Free Trial
Free Version
Pricing Details
$75 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Kolank
Founded
2023
Country
United States
Website
kolank.ai/
Vendor Details
Company Name
Optym
Founded
2000
Country
United States
Website
optym.com/truckload/loadops/
Product Features
Product Features
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking