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Description
Kolank is an advanced automation platform that leverages AI technology tailored specifically for freight brokerage operations. This innovative platform streamlines operational communication and automates workflows across various channels, such as email, chat, and messaging, allowing brokerage teams to ensure consistent coverage around the clock without needing to proportionately increase their workforce.
Key Features
Comprehensive Communication Oversight
Kolank facilitates the management of interactions with both carriers and customers through a single interface that integrates Email, Google Chat, and Telegram. It preserves the context of conversations across different channels and allows for the sharing of essential documents, including proof of delivery, bills of lading, rate confirmations, and invoices.
Workflow Automation for Operations
Customer Interactions: The platform automates status updates, notifications regarding delays, and confirmations of deliveries.
Carrier Management: It supports insurance verification, aids in rate negotiations, and automates check calls.
Load Monitoring: Users receive real-time tracking of drivers, accurate ETA predictions, and alerts for any potential exceptions that may arise during transit.
By combining these capabilities, Kolank enhances the efficiency and effectiveness of freight brokerage teams, ultimately leading to improved service delivery.
Description
The organization and management of loads involve careful planning, execution, and tracking to ensure that resources are used efficiently while minimizing transportation expenses. Utilize AI visual search for scanning rate confirmations and seamlessly integrate necessary information into LoadOps. Additionally, leverage pre-existing templates for regular loads to streamline data entry processes. Monitor driver schedules, statuses, time off, gaps, and locations from a consolidated interface, making it simpler to assess driver utilization and availability while pinpointing gaps and potential assignments. Communicate load details with drivers to keep abreast of their positions and statuses, while also ensuring they are updated on payment information. Facilitate the signing and sharing of documents directly through the driver app to expedite the delivery process, allowing for faster payments. With all essential documents accessible in one centralized location, you can enhance operational efficiency and improve overall workflow. This integrated approach not only saves time but also fosters better communication between drivers and logistics managers.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$200/month
Free Trial
No
Free Version
No
Pricing Details
$75 per user per month
Billed annually
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Kolank
Founded
2023
Country
United States
Website
kolank.ai/
Vendor Details
Company Name
Optym
Founded
2000
Country
United States
Website
optym.com/truckload/loadops/
Product Features
Product Features
Transportation Dispatch
Billing & Invoicing
No
Computer Aided Dispatch
No
Customer Database
No
Emergency Dispatch
No
Fuel Management
No
Mileage Tracking
No
Order Management
No
Routing
No
Scheduling
No
Vehicle Tracking
No