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Description
Kognitiv is an online loyalty platform that equips businesses with the necessary technology and logic to effectively create and oversee a rewarding loyalty and rewards initiative. Although it caters to businesses of all sizes, Kognitiv's Software as a Service (SaaS) is particularly designed to address the intricate needs of large enterprises, providing ready-to-use features. It allows for the collection, tracking, and detailed profiling of customer information across various transactions and interactions. This on-demand, web-centric loyalty solution enables companies to pinpoint their most dedicated customers, customize and categorize customer data, and leverage that information for more efficient marketing strategies. Ultimately, Kognitiv empowers businesses to enhance their customer engagement and retention efforts through insightful data utilization.
Description
Retaining customers is a crucial factor for thriving in any industry, particularly in retail. By introducing a rewards program, businesses can cultivate a devoted customer community and maintain deeper connections with their clientele. Among various marketing strategies, email marketing continues to be one of the most effective methods for engaging consumers. Our platform streamlines data management, enhancing your email marketing efforts significantly. With user-friendly segmentation and automation features, you can enhance communication while reducing effort. Furthermore, digital receipts are gaining traction in the retail sector due to their environmentally friendly nature. Beyond just conserving paper, digital receipts enable retailers to gather more comprehensive and precise data from their transactions. Additionally, the ability to reach customers instantly through SMS offers a powerful way to instill a sense of urgency. Utilize SMS to communicate loyalty points, share promotions, and generate excitement about upcoming sales and events, ensuring your customers stay informed and engaged. This multifaceted approach to customer communication can significantly boost retention and satisfaction.
API Access
Has API
API Access
Has API
Integrations
Complete Data Systems
Retail Information Systems (RIS)
Retail Pro
Integrations
Complete Data Systems
Retail Information Systems (RIS)
Retail Pro
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$100.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Kognitiv
Founded
2008
Country
United States
Website
kognitiv.com
Vendor Details
Company Name
OptCulture
Country
India
Website
optculture.com
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management