Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
KnowledgeHound simplifies the process of organizing and analyzing your research data by consolidating everything into a single platform. You can effortlessly import information from your preferred tools through our integrations or upload data from any external research provider. This eliminates data silos, allowing everyone to access valuable insights and answers derived from your comprehensive customer insights. With the aid of natural language search, KnowledgeHound enables you to easily locate relevant survey questions from your existing research, facilitating informed decision-making based on essential information. Whether you want to unveil a compelling narrative, discover impactful charts, or identify recurring themes from consumer feedback, the search capabilities enhance your research experience. KnowledgeHound’s data visualization features empower anyone to present themselves as a proficient researcher, allowing you to craft polished charts and tables, perform cross-tabulations, extract themes and sentiments from open-ended responses, and promptly showcase trends and averages in an aesthetically pleasing format suitable for presentations. With such versatile tools at your disposal, you can drive impactful insights and engage your audience more effectively than ever before.
Description
SoundHound AI is an enterprise conversational AI platform that enables organizations to build, deploy, and manage voice and digital AI agents across a wide range of customer and employee interactions. Its OASYS platform is a voice-native Orchestrated Agent System designed to coordinate conversational agents, business logic, integrations, and actions from a central environment. SoundHound agents can continue processing conversations in noisy or unpredictable real-world conditions and are designed to support natural spoken interactions. The platform provides guardrails, rule-based actions, and optional human escalation so organizations can control how agents respond and what actions they are permitted to take. Businesses can deploy agents across contact centers, websites, mobile applications, physical locations, vehicles, service desks, and commerce environments from the same platform. Supported use cases include customer service, digital assistants, drive-thru ordering, employee assistance, front-desk workflows, IT support, HR support, outbound communication, and voice commerce. SoundHound also provides security controls such as PII detection and masking, tenant isolation, encryption, access management, and auditable records of agent decisions and actions. The company supports industries including automotive, healthcare, financial services, insurance, restaurants, retail, telecommunications, travel, hospitality, utilities, and small businesses. SoundHound AI is intended for organizations seeking enterprise-grade conversational automation that can connect voice interactions with real operational systems and business processes.
API Access
Has API
No
API Access
Has API
Yes
Integrations
GfK Etilize
Yes
Ipsos Retail Performance
Yes
Operata
No
SurveyMonkey
Yes
Voxpopme
Yes
Integrations
GfK Etilize
No
Ipsos Retail Performance
No
Operata
Yes
SurveyMonkey
No
Voxpopme
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
KnowledgeHound
Founded
2013
Country
United States
Website
www.knowledgehound.com
Vendor Details
Company Name
SoundHound AI
Founded
2005
Country
United States
Website
www.soundhound.com
Product Features
Data Visualization
Analytics
No
Content Management
No
Dashboard Creation
No
Filtered Views
No
OLAP
No
Relational Display
No
Simulation Models
No
Visual Discovery
No
Product Features
Natural Language Processing
Co-Reference Resolution
No
In-Database Text Analytics
No
Named Entity Recognition
No
Natural Language Generation (NLG)
No
Open Source Integrations
No
Parsing
No
Part-of-Speech Tagging
No
Sentence Segmentation
No
Stemming/Lemmatization
No
Tokenization
No
Speech Recognition
Audio Capture
No
Automatic Form Fill
No
Automatic Transcription
No
Call Analysis
No
Concatenated Speech
No
Continuous Speech
No
Customizable Macros
No
Multi-Languages
No
Specialty Vocabularies
No
Speech-to-Text Analysis
No
Variable Frequency
No
Voice Recognition
No
Text to Speech
API
No
Adjust Speaking Rate / Pitch
No
Audio Optimization
No
Custom Lexicons
No
Different Voice Choices
No
Multi-Language Support
No
Synchronize Speech
No