Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.
Description
X-Force Historian is designed to capture and retain high-fidelity industrial big data, thereby unlocking potential for enhancements in operational efficiency. With its capacity to manage millions of tags, it offers robust capabilities to gather and preserve essential process data. You can monitor an individual process or oversee an entire facility seamlessly. Data can be stored locally while being aggregated at the enterprise level, effectively meeting even the most rigorous analysis and reporting needs. Historians document everything from immediate diagnostics to long-term records necessary for compliance with regulations. As a high-performance time series data historian, X-Force Historian can scale up to 100,000 tags and handle performance levels of up to 30,000 samples per second. This advanced process historian is adept at storing vast amounts of data produced by modern industrial facilities. Moreover, it facilitates quicker and more informed decision-making while ensuring that all stakeholders are updated on operational performance metrics. By utilizing X-Force Historian, organizations can enhance their data management strategies significantly.
API Access
Has API
No
API Access
Has API
No
Integrations
FactoryTalk
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Market Force
Founded
2005
Country
United States
Website
www.marketforce.com
Vendor Details
Company Name
SSM InfoTech Solutions
Founded
2001
Country
India
Website
www.ssminfotech.biz/xhs
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Data Visualization
Analytics
No
Content Management
No
Dashboard Creation
No
Filtered Views
No
OLAP
No
Relational Display
No
Simulation Models
No
Visual Discovery
No