Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.

Description

X-Force Historian is designed to capture and retain high-fidelity industrial big data, thereby unlocking potential for enhancements in operational efficiency. With its capacity to manage millions of tags, it offers robust capabilities to gather and preserve essential process data. You can monitor an individual process or oversee an entire facility seamlessly. Data can be stored locally while being aggregated at the enterprise level, effectively meeting even the most rigorous analysis and reporting needs. Historians document everything from immediate diagnostics to long-term records necessary for compliance with regulations. As a high-performance time series data historian, X-Force Historian can scale up to 100,000 tags and handle performance levels of up to 30,000 samples per second. This advanced process historian is adept at storing vast amounts of data produced by modern industrial facilities. Moreover, it facilitates quicker and more informed decision-making while ensuring that all stakeholders are updated on operational performance metrics. By utilizing X-Force Historian, organizations can enhance their data management strategies significantly.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

FactoryTalk No 

Integrations

FactoryTalk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Market Force

Founded

2005

Country

United States

Website

www.marketforce.com

Vendor Details

Company Name

SSM InfoTech Solutions

Founded

2001

Country

India

Website

www.ssminfotech.biz/xhs

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Data Visualization

Analytics No 
Content Management No 
Dashboard Creation No 
Filtered Views No 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

Product Features

Alternatives

ReForce Reviews

ReForce

GaleForce Digital Technologies

Alternatives

ClickForce Reviews

ClickForce

GaleForce Digital Technologies
X-Force Energy Management Reviews

X-Force Energy Management

SSM InfoTech Solutions
DeltaForce Reviews

DeltaForce

We-Bridge
LocalForce Reviews

LocalForce

GaleForce Digital Technologies