Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.
Description
Reject the Fingerprint Scanners Attendance System: Trackteem offers a time and attendance solution that prioritizes health and hygiene by proposing a safer and cleaner alternative to traditional fingerprint scanners, particularly crucial during the coronavirus pandemic. This innovative solution enables employees to conveniently check in for attendance using their Android or iPhone apps, whether in the office or in the field. With diverse authentication methods, Trackteem ensures a secure attendance process by offering options such as facial recognition, mobile phone fingerprint, voice recognition, typing patterns, and QR codes. It features a user-friendly app available for both Android and iOS devices, making it one of the most secure ways to record attendance. Additionally, Trackteem provides real-time tracking of employees' locations, allowing managers to pinpoint the whereabouts of each team member while also accessing essential information regarding their tasks and achievements. Moreover, the system generates individual attendance reports for staff, documenting their time in and out throughout the month, complete with location data and selfie photos, ensuring a comprehensive overview of attendance practices. In this way, Trackteem not only enhances attendance accuracy but also promotes a safer working environment for everyone involved.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$1 per user, per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Market Force
Founded
2005
Country
United States
Website
www.marketforce.com
Vendor Details
Company Name
Trackteem
Founded
2018
Country
Pakistan
Website
www.trackteem.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Data Visualization
Analytics
No
Content Management
No
Dashboard Creation
No
Filtered Views
No
OLAP
No
Relational Display
No
Simulation Models
No
Visual Discovery
No
Product Features
Attendance Tracking
Absence Management
No
Calendar Management
Yes
Employee Scheduling
Yes
Employee Time Clock
No
FMLA Tracking
Yes
Overtime Tracking
Yes
Reporting/Analytics
Yes
Self Service Portal
Yes
Time Tracking
Yes
Timesheets
No
Vacation / Leave Tracking
No