Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.
Description
SyncForce is a unique software system that connects product design and distribution of product information. The SyncForce Product Support Platform assists professional packaged goods manufacturers and consumers to accelerate product development by facilitating end-to-end communication. The solution's ability to provide consistent digital availability across all channels is another key feature. SyncForce allows you to list products digitally on any channel and in the right format. All this is done with just one click. Through intensive collaboration with the market, the SyncForce SaaS platform out-of-the box is continually being improved and expanded.
API Access
Has API
No
API Access
Has API
No
Integrations
BESTMIX
No
Dynamics 365 Commerce
No
JD Edwards EnterpriseOne
No
Okta
No
SAP ERP
No
SAP HANA
No
Siemens Opcenter
No
Sitecore
No
Integrations
BESTMIX
Yes
Dynamics 365 Commerce
Yes
JD Edwards EnterpriseOne
Yes
Okta
Yes
SAP ERP
Yes
SAP HANA
Yes
Siemens Opcenter
Yes
Sitecore
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€ 1875 / Month
3 plans: Core, Standard and Premium.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Market Force
Founded
2005
Country
United States
Website
www.marketforce.com
Vendor Details
Company Name
SyncForce
Founded
1999
Country
Netherlands
Website
www.syncforce.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Data Visualization
Analytics
No
Content Management
No
Dashboard Creation
No
Filtered Views
No
OLAP
No
Relational Display
No
Simulation Models
No
Visual Discovery
No
Product Features
Brand Management
Approval Process Control
Yes
Artwork Management
Yes
Asset Management
Yes
Change Management
Yes
Fulfillment Distribution
No
Project Management
Yes
Digital Asset Management
Asset Categorization
Yes
Asset Library
Yes
Asset Sharing
Yes
Brand Control
Yes
Customizable Branding
Yes
File Conversion
Yes
Metadata Management
Yes
Mobile App
Yes
Reporting/Analytics
Yes
Search Within Document
Yes
Search/Filter
Yes
Version Control
Yes
Watermarking
No
Workflow Management
Yes
PIM
Content Syndication
Yes
Data Modeling
Yes
Data Quality Control
Yes
Digital Asset Management
Yes
Documentation Management
Yes
Master Record Management
Yes
Version Control
Yes
Project Management
Agile Methodologies
No
Budget Management
Yes
Client Portal
No
Collaboration Tools
Yes
Cost-to-Completion Tracking
Yes
Customizable Templates
Yes
Gantt Charts
Yes
Idea Management
Yes
Kanban Board
No
Milestone Tracking
Yes
Portfolio Management
Yes
Resource Management
Yes
Time & Expense Tracking
Yes
Traditional Methodologies
No