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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.

Description

SANeForce serves as a robust solution for customer relationship management (CRM) and sales force automation (SFA), specifically designed for the pharmaceutical, healthcare, and life sciences sectors. Aimed at boosting the efficiency of sales and marketing teams, SANeForce provides functionalities such as real-time order management, tracking of expenses, inventory oversight, and territory management. Furthermore, the platform facilitates medical representative (MR) reporting, allowing field sales representatives to document visits, record doctor interactions, and schedule appointments straight from their mobile devices. By leveraging data-driven insights and analytics, organizations can monitor performance, streamline their operations, and enhance their customer engagement approaches. In addition to these capabilities, SANeForce incorporates compliance management features, ensuring it meets the stringent requirements of highly regulated industries that demand precise record-keeping. This makes it not only a practical choice for improving sales processes but also a dependable partner in maintaining industry standards and regulatory compliance.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Arcus EDI for SAP No 
GROW with SAP No 
SAN CLM No 
SAN SFE No 
Tally No 

Integrations

Arcus EDI for SAP Yes 
GROW with SAP Yes 
SAN CLM Yes 
SAN SFE Yes 
Tally Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$10/user/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Market Force

Founded

2005

Country

United States

Website

www.marketforce.com

Vendor Details

Company Name

SANeForce

Founded

2002

Country

India

Website

saneforce.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Data Visualization

Analytics No 
Content Management No 
Dashboard Creation No 
Filtered Views No 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

Product Features

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management No 
Shipping Management No 
Special Order Management No 

Sales Force Automation

Call Management Yes 
Campaign Management Yes 
Channel Management Yes 
Commission Management Yes 
Contact Management No 
Contract Management No 
Customer Database Yes 
Email Marketing No 
Field Sales Management Yes 
Lead Management No 
Opportunity Management No 
Performance Metrics Yes 
Proposal Generation No 
Referral Tracking Yes 
Sales Forecasting Yes 
Territory Management Yes 

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