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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.

Description

SANeForce serves as a robust solution for customer relationship management (CRM) and sales force automation (SFA), specifically designed for the pharmaceutical, healthcare, and life sciences sectors. Aimed at boosting the efficiency of sales and marketing teams, SANeForce provides functionalities such as real-time order management, tracking of expenses, inventory oversight, and territory management. Furthermore, the platform facilitates medical representative (MR) reporting, allowing field sales representatives to document visits, record doctor interactions, and schedule appointments straight from their mobile devices. By leveraging data-driven insights and analytics, organizations can monitor performance, streamline their operations, and enhance their customer engagement approaches. In addition to these capabilities, SANeForce incorporates compliance management features, ensuring it meets the stringent requirements of highly regulated industries that demand precise record-keeping. This makes it not only a practical choice for improving sales processes but also a dependable partner in maintaining industry standards and regulatory compliance.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Arcus EDI for SAP
GROW with SAP
SAN CLM
SAN SFE
Tally

Integrations

Arcus EDI for SAP
GROW with SAP
SAN CLM
SAN SFE
Tally

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$10/user/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Market Force

Founded

2005

Country

United States

Website

www.marketforce.com

Vendor Details

Company Name

SANeForce

Founded

2002

Country

India

Website

saneforce.com

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

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