Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.

Description

Envision your franchisees as integral contributors to the shared advancement of your network. This vision can become a reality with ClearView by Resurg, which offers an operational performance dashboard that allows you to assess the overall performance of your network while also enabling detailed analysis at both the regional and individual franchisee levels. ClearView is not only a flexible solution but also a mobile-friendly option that provides franchisees with data access anytime and anywhere, restricted only to what they are permitted to view. This collaborative approach fosters a unified network aimed at enhancing performance and improving operational efficiencies. With the ability to use ClearView on mobile devices, you can effortlessly retrieve real-time data with just a touch, regardless of your location. Additionally, this tool empowers your Business Development Managers (BDMs) to enter stores equipped with immediate performance insights, significantly saving time and adding value to your franchise network. The benefits of ClearView extend beyond these features, promoting a culture of informed decision-making throughout your entire franchise system.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

RMS Cloud

Integrations

RMS Cloud

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Market Force

Founded

2005

Country

United States

Website

www.marketforce.com

Vendor Details

Company Name

Resurg

Founded

2005

Country

Australia

Website

resurg.com.au

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Alternatives

ReForce Reviews

ReForce

GaleForce Digital Technologies

Alternatives

ClickForce Reviews

ClickForce

GaleForce Digital Technologies
ClearView CRM Reviews

ClearView CRM

Doubleknot
DeltaForce Reviews

DeltaForce

We-Bridge
ClearView Reviews

ClearView

Castellan Solutions
LocalForce Reviews

LocalForce

GaleForce Digital Technologies