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Description
Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.
Description
Work alongside your sales team to pinpoint which healthcare professionals should be prioritized in your marketing efforts. Utilizing a customer relationship management system enhances the effectiveness of marketing strategies across the five stages specific to the pharmaceutical and life sciences sectors. This system grants you access to comprehensive insights and outcomes from the previous marketing cycle, enabling you to effectively target the appropriate clientele. Effortlessly reorganize your sales team while keeping a comprehensive record of every modification made. Collaborate with your team in strategizing their visits, activities, and even time off to ensure alignment with established objectives and targets. Equip your sales team with all necessary resources to successfully implement the devised plans and meet the set benchmarks. A mobile application is available to facilitate visit management, product detailing, presentations, comment recording, distribution of promotional materials, conducting surveys, and inviting attendees to events. Maintain open lines of communication with your sales team while they are in the field, providing them with timely updates on marketing materials and strategies to ensure they remain informed and effective. This collaborative approach not only enhances performance but also fosters a stronger connection between your team and the healthcare professionals they engage with.
API Access
Has API
API Access
Has API
Integrations
Google Maps
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Market Force
Founded
2005
Country
United States
Website
www.marketforce.com
Vendor Details
Company Name
qutTIP
Country
Egypt
Website
www.qutip.com/products/pharma-crm-pharmatools/
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Data Visualization
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery
