Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.
Description
Work alongside your sales team to pinpoint which healthcare professionals should be prioritized in your marketing efforts. Utilizing a customer relationship management system enhances the effectiveness of marketing strategies across the five stages specific to the pharmaceutical and life sciences sectors. This system grants you access to comprehensive insights and outcomes from the previous marketing cycle, enabling you to effectively target the appropriate clientele. Effortlessly reorganize your sales team while keeping a comprehensive record of every modification made. Collaborate with your team in strategizing their visits, activities, and even time off to ensure alignment with established objectives and targets. Equip your sales team with all necessary resources to successfully implement the devised plans and meet the set benchmarks. A mobile application is available to facilitate visit management, product detailing, presentations, comment recording, distribution of promotional materials, conducting surveys, and inviting attendees to events. Maintain open lines of communication with your sales team while they are in the field, providing them with timely updates on marketing materials and strategies to ensure they remain informed and effective. This collaborative approach not only enhances performance but also fosters a stronger connection between your team and the healthcare professionals they engage with.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Maps
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Market Force
Founded
2005
Country
United States
Website
www.marketforce.com
Vendor Details
Company Name
qutTIP
Country
Egypt
Website
www.qutip.com/products/pharma-crm-pharmatools/
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Data Visualization
Analytics
No
Content Management
No
Dashboard Creation
No
Filtered Views
No
OLAP
No
Relational Display
No
Simulation Models
No
Visual Discovery
No