Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.
Description
Managing visible data is significantly simpler. Transform your operations data into engaging visuals with user-friendly tools designed for seamless accessibility. Empower operators, engineers, analysts, and reporting teams within your organization by providing them with direct access to vital information. Develop impactful monitoring dashboards and reusable reports through an intuitive interface. Say goodbye to complex SQL queries and unnecessary IT requests. Our extensive library of on-demand instructional videos will help you get started quickly. You can create a single display or report and effortlessly replicate it across numerous assets located at various sites. With built-in access to Asset Framework, our visualization features allow for quick switching between different equipment, such as Pump 11 and Pump 8, without hassle. Ensure that every KPI, event, and batch summary report from the PI Server is easily accessible to all users in their preferred tools. By consolidating institutional knowledge into one reliable source, you can enhance usability and facilitate better decision-making throughout the organization. Ultimately, this approach streamlines operations and fosters a culture of data-driven insights.
API Access
Has API
No
API Access
Has API
No
Integrations
AVEVA PI System
No
App Orchid
No
PreCognize
No
VEERUM
No
Visplore
No
dataPARC Historian
No
Integrations
AVEVA PI System
Yes
App Orchid
Yes
PreCognize
Yes
VEERUM
Yes
Visplore
Yes
dataPARC Historian
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Market Force
Founded
2005
Country
United States
Website
www.marketforce.com
Vendor Details
Company Name
AVEVA
Founded
1967
Country
United Kingdom
Website
www.osisoft.com/pi-system/pi-core/visualization
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Data Visualization
Analytics
No
Content Management
No
Dashboard Creation
No
Filtered Views
No
OLAP
No
Relational Display
No
Simulation Models
No
Visual Discovery
No
Product Features
Data Visualization
Analytics
No
Content Management
No
Dashboard Creation
No
Filtered Views
No
OLAP
No
Relational Display
No
Simulation Models
No
Visual Discovery
No